I had been a customer of theirs since 2006 and my mother has too. My story is too long to get into as it takes place from October 2014 till now.
I have just one thing to say about this company. STAY AWAY. They are ok as long as everything is running smoothly. But you are screwed if something goes wrong like a defective phone.
I jumped through hoops for 2 weeks doing everything they told me to do to the phone and for those 2 weeks I didn't have a working phone.
All I can say is stay away. You will regret signing with them at some point.
This person wrote the review because of damaged or defective at Consumer Cellular. Reviewer claimed that he or she lost $150 and wants Consumer Cellular to issue a partial refund.
The most disappointing in user's experience was follow up service. Author liked the most cheap plans. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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