So far, so good. I switched from years with AT&T.
My phone, text, wi-fi usage is very limited and AT&T was getting paid a great deal of money each month. This plan allows me the needed usage at a much reduced monthly cost.
I found the customer service to be excellent: (1) the wait time, if any, was considerably reduced from AT &T's; (2) the customer service people were both friendly and knowledgeable; (3) my technical questions were answered correctly - at least they appeared to be, as what I needed help for worked after doing as was instructed. All of that makes me a happy camper.
Product or Service Mentioned: Consumer Cellular Phone Plan.
Reason of review: Good customer service.
I liked: Always friendly, Low cost.