2.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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You may have heard the (self produced) accolades about Consumer Cellular. Please do yourself a favor and shop around.

If you ever have a reason to call their customer service you will find them next to useless. Right out of the gate they are looking at a way to avoid accepting ownership of any issues you may be having. Not our app., not our OS, not our anything. I had an issue where my apps.

were being updated and logging data usage on my account with the data feature disabled, They were of absolutely not help what so ever.

I dont know why they even have a customer service department, they should just have a recording saying... "sorry you're on your own" and save everyone a lot of time.

Product or Service Mentioned: Consumer Cellular Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $2.

Preferred solution: Let the company propose a solution.

I didn't like: Ididnt like how you traet customer, No service to speak of.

Company wrote 0 public responses to the review from Feb 09, 2017.
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