You may have heard the (self produced) accolades about Consumer Cellular. Please do yourself a favor and shop around.
If you ever have a reason to call their customer service you will find them next to useless. Right out of the gate they are looking at a way to avoid accepting ownership of any issues you may be having. Not our app., not our OS, not our anything. I had an issue where my apps.
were being updated and logging data usage on my account with the data feature disabled, They were of absolutely not help what so ever.
I dont know why they even have a customer service department, they should just have a recording saying... "sorry you're on your own" and save everyone a lot of time.
Product or Service Mentioned: Consumer Cellular Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $2.
Preferred solution: Let the company propose a solution.
I didn't like: Ididnt like how you traet customer, No service to speak of.