301 views
New Reviewer
3 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.2

I make less than 30 minutes a year in cell phone calls and keep it just for when we travel and may need it for emergencies. We used a plan that you pay for only the calls you make as it was about 5.00 cheaper per month for it. Now they have eliminated this plan and I am forced to use one that has 250 minutes per month usage ... I don't think it is correct for a company to bait and switch you to make more money from seniors who use the cell phone very little.. I am not sure what to do about this but have to look at the prices I am paying which is crazy for us to something else...

CC brags about being good to seniors and it is just the opposite... It is abuse of us who are not into using our cell phones constantly. It is costing us close to 200.00 a year to make less than 30 minutes worth of calls... I think they should be ashamed of themselves.... If anyone has a better idea for us please respond to this message somehow..

Thanks, a erhard

eden prairie, mn

Reason of review: Pricing issue.

Monetary Loss: $100.

Preferred solution: Price reduction.

Location: Eden Prairie, MN, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

You are so correct in your thoughts because I came to this blog searching for other who feel the way I do. I think CC is ripping off seniors in a very slick and sly way.

I just turned 55 and hardly use my phone or data and the bill went extremely high for reading a couple of emails. Yes a few (5). Then they had the nerve to tell me other apps were running in the background. What apps I don't have anything but Uber or Lyft and why would they be running if I'm not using them.

Even though I got unlimited txt. I noticed on my bill that some other number was on there which was not mine. Calling all hours of then night and into the morning (1am-5am). Heck I know I'm not up that late making calls.

They claim to have cleared that up, but this bill is higher than the carrier I left!

Unbelievable! I just think something is fishy here and don't know where to turn and report it for investigation.

Guest

You're better off just switching to the unlimited plan....only increases by about $9..mine went from $12.65 to about $22.50.Still really reasonable and I find I actually USE the phone more now that I don't have any restriction on it.I'm old school and conditioned to not using a phone all the time but I've tried to loosen up a bit...still won't use it while I DRIVE but it is nice to know what my bill is each month and it's still very small no matter how many calls I make.

Guest

THE ABOVE COMPLAINT IS CORRECT IN EVERY WORD. IT HAPPENED TO ME THE BAIT AND SWITCH.I AM A SENIOR AND I FILED A COMPLAINT WITH THE BBB TO NO USE.

THE 'PITBUL RESOLUTION AGENT' IS RELENTLESS FOR BLOOD. THEY DO NOT BEND AN INCH TO RESOLVE THE MATTER IN A FAIR AND AMICABLE MANNER.

THIS IS A HORRIBLE COMPANY. DO NOT USE THEM!!!!

Consumer Cellular Reviews

  1. 414 reviews
  2. 207 reviews
  3. 111 reviews
  4. 63 reviews
  5. 48 reviews
Consumer Cellular reviews