phone service customer service customer bill phones cell account problem calls

None. | Consumer Cellular review

1.6
Details
Been trying to pay my bill 3 days, unsuccessfully. Customer service, poor. Been to Target, twice in Jonesboro, Arkansas no one on duty for service. Customer service, forty-five -minute drive for me. representatives have little to no knowledge of phone services to assist customer when CC call on phone for services. Do I need to change telephone service? All lie about monthly prices. They quit one price and steady rain prices every 2-3 months, price continually rise. Not surprised about January 2020 height. Social security raise Medicare took their part and CC took their part also. What a rip off from senior citizen. We, as Seniors get no respect!
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#1749681 Review #1749681 is a subjective opinion of poster.
Service
Consumer Cellular Customer Care
Cons
  • Terribly disappointed
  • Cust service and quality of product
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Price reduction
Tags
  • incompetent
  • Long Wait Times
  • Avoid Consumer Cellular
1.6
Details
I only have my phone for a few months. I received a bill that I need to pay my bill two months, but I'm sure I had it only for one payment. I going to the store that I brought it from to make sure when I brought it. The bill gave me a date after Christmas, but they...
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#1738609 Review #1738609 is a subjective opinion of poster.

Do not buy Jitterbug because it does not hold a charge and cheaper phones are available | Consumer Cellular review from Hephzibah, Georgia

1.8
Details
My jitterbug Dora phone does not hold a charge and you must keep it on constant charge.
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#1729717 Review #1729717 is a subjective opinion of poster.
2.0
Details
Samsung Galaxy S 10 + Consumer Cellular Issues At the end of August I contacted Consumer Cellular about a failed headset jack on my Samsung Galaxy S 10 + [The phone was purchased June 14th 2019 for $851.31] the jack had been used possibly 20 times. I had used the same...
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#1724583 Review #1724583 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Replacement

NOT ON YOUR LIFE | Consumer Cellular review

2.4
Details
I just brought my phone about a month ago. Every time it dies, it doesn't want to come back on. This time it's lying dead in the water.. I received an email from them, but it had the word president in the email & no address, so I'm not about to answer it. Other people would leave it charging over night.
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#1715678 Review #1715678 is a subjective opinion of poster.
Pros
  • Afforable
Cons
  • Keeps dying no good if is you are on hold
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Let the company propose a solution
1.6
Details
Somehow they screwed up my account, and charged me double the amount for NOT having service, that they charge for service. The phone wouldn't ring for incoming calls, a common complaint with this company. After talking to over a dozen "experts" there, I went to another...
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#1713210 Review #1713210 is a subjective opinion of poster.

Would not recommed | Consumer Cellular review

2.0
Details
problems all the time , when I call your company or go to target for help with issues I get no where just run arounds from untrained staff. Had to get a new phone from you because the other one I bought from you had major issues that your staff didn't know how to resolve. Now this new phone that I had activated last week is giving me problems but all I get is people at your company that have NO CLUE how to help I have asked for a supervisor to call me STILL waiting , now when I try to make a call other than to you my phone says no service call consumer customer service . REALLY NO ONE THERE KNOWS WHY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Review
#1711708 Review #1711708 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1
Preferred solution
give me credit on my account for all this aggevation
1.7
Details
We have reached out on multiple occasions to Consumer Cellular Service Supervisors, have sent 2 letters to John Marick, the CEO of Consumer Cellular, and Greg Pryor, the COO of Consumer Cellular to resolve a very serious matter amicably regarding two defective phones...
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Review
#1695697 Review #1695697 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Replacement
Pros
  • Good rates
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Full refund
Tags
  • Customer Always Wrong
  • Lousy Treatment
  • Zero Loyallty To Customers

No service in airports | Consumer Cellular review from Wellington, Kansas

2.0
Details
I had to beg strangers to use their phones, since my phone would not work in any airports.
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#1692993 Review #1692993 is a subjective opinion of poster.
Product
Doro Cell Phone

Contact Consumer Cellular Customer Service

Website:
Mailing Address:
12447 SW 69th Ave.
Portland, Oregon 97223
United States
Phone:
(888) 345-5509
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No service | Consumer Cellular review from Slinger, Wisconsin

2.0
Details
phones in our house have had no service and am getting no where can't call plus on line support really was no help but they did try i had a danny from az helping melody and jennifer for some reason go disconnected so still no service can't seem to talk to any supervisors getting ready to quit this service but who has a good service ? apple service is great but not the carrier cc
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#1690413 Review #1690413 is a subjective opinion of poster.