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Do not use them they are crookes | Consumer Cellular review from Ozark, Missouri

1.0
Details
I got charged 9.06 for canceling my service they don't tell the truth about what they will do I do not recommend them
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Review
#1761336 Review #1761336 is a subjective opinion of poster.
Service
Consumer Cellular Mobile Phone Service
1.0
Details
We spent the entire weekend trying to get consumer cellular to activate their service. on a phone we had on a straight talk network. They kept blaming straight talk for not Unlocking the phone when we had confirmation that the phone was unlocked they still couldn't...
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Review
#1754330 Review #1754330 is a subjective opinion of poster.
Cons
  • Lengthy wait times
  • Poor customer service
Reason of review
Access/ activation issues
Loss
$110
Preferred solution
I want to be compensated for our personal costs incurred replacing a good phone because your company failed to activate.
Tags
  • Poor Customer Care

STAY THE *** AWAY | Consumer Cellular review from Everett, Washington

1.0
Details
THEY SELL PHONES THAT THEY KNOW HAVE DEFECTS IN THEM AND THEN FORCE YOU TO SPEND HOURS ON THE PHONE WAITING FOR THEIR FIX TO BE DONE, OTHER THAN REPLACE THE DAMN THING WITH A PHONE THEY KNOW WILL WORK...THIS IS ABSOLUTELY THE WORSE CUSTOMER SERVICE......DONT BELIEVE THEIR BS ADVERTISING
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Review
#1754255 Review #1754255 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Replacement

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Verified Reviewer

Stay clear of their flip phones | Consumer Cellular review

1.0
Details
I ordered the Dora phone and the first time I wanted to charge the phone the charger did not work. After about 6 months of using the Dora phone, every time I entered a digit the phone duplicated the same digit numerous times. I talked to customer service wanting to upgrade to a better and more reliable phone; they refused. Even though I have a warranty for the Dora phone until February of 2020, they would not give me any credit toward the Dora. I returned the Dora and I am now out of $54 which is what I paid for that piece of crap. The last time I checked they are selling the Dora for $24. Wonder why!!!!
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Review
#1753676 Review #1753676 is a subjective opinion of poster.
Product
Doro Cell Phone
Pros
  • Cheap plans
Cons
  • Unethical actions
Reason of review
Damaged or defective
Loss
$54
Preferred solution
Full refund
Tags
  • Zero Loyallty To Customers

Don’t do it! | Consumer Cellular review from Phoenix, Arizona

1.0
Details
Discount for AARP, Wow one dollar! You will be billed for time that you have not used and customer service will not listen to you on this topic. What a joke phone service. $15 Per month my *** One point off of your credit score to be signed up with these guys.Calls dropped and Internet slow or not working. Not even 911.
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Review
#1753109 Review #1753109 is a subjective opinion of poster.
Pros
  • Elderly are targeted
  • Consumef robbery
Cons
  • Unethical actions
Tags
  • Cancel Phone Plan

If you live in a non AT&T service do not get this service. In an AT&T Data SLOW.is a | Consumer Cellular review from Sweetwater, Texas

1.0
Details
I switched service to Consumer Cellular on Dec.31, 2019 and have spent 4 hours trying to switch back to Verizon and Jan. 2, 2020. No service inside my home and have been unable to download data in Abilene, TX an area that has excellent ATT service. If you want voice and bare bones texting (no photos) than go for it. Otherwise, steer clear. However, their customer service is better than Verizon.
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Review
#1749539 Review #1749539 is a subjective opinion of poster.
1.0
Details
I have been trying to transfer my telephone number from my current provider to Consumer Cellular and I have been getting the run around. Should I cancel now and don't think about it? It's been close to two months. Have anybody had this issue before please respond....
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1 comment
Anonymous
#1786771

Yes I know someone with similar problem, switching from Verizon to Sprint. Verizon puts a lock on your phone/service/number in attempts of forcing you to stay with them.

Go to Consumer Cellular office, call Verizon and tell them you want the code to un-lock; keep Verizon on phone until CC completes transaction; tell V you may have further questions (forcing them to do professional customer service). If CC tried once before they may have to contact main office to reset their system; 1 code for 1 time use; we went through 2-3 codes, took 2 ½ hours with both of us calling V on diff numbers to get through, and some of the codes they deliberately left off the last few digits so they didn’t work. Keep them on the phone until CC and you are completely done/you’re satisfied with it, and keep going up the chain of supervisor’s until you get what you require.

Keep yourself professional, don’t stoop to their tactics, and show them how you wish to be treated. I will be changing from V to CC soon too, Hope this helps, H

Review
#1722110 Review #1722110 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Cons
  • Very poor service
Reason of review
Delays Delays Delays

The service is bush league | Consumer Cellular review from Penn, Pennsylvania

1.0
Details
I have had my phone less then 24 hours and every time that I want to call someone I have to run back to Target and get the kid to reactivated the phone. I'm going back today and the scene that this 64 year old trucker is going to make will not be pretty. I work hard for my money and this is just another scam by some outfit ripping off older people.
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Review
#1709945 Review #1709945 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Activation
Cons
  • Shoddy setup procedures
Reason of review
Not as described/ advertised
Loss
$225
Preferred solution
Full refund
Tags
  • Bad Cell Phone Companies

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Verified Reviewer

Stay away don't even call | Consumer Cellular review

1.0
Details
I SIMPLY ordered a sim card kit didn't activate or open package, SIMPLY Shopping and comparing plans . As these idiot's pulled a hard pull on my credit. Had no right to do SIMPLY ordered a sim card online didn't talk to anyone STAY AWAY Lawsuit waiting to happen
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1 comment
Craig D
#1791015

Consumer Cellular hasn't even attempted to call complaint not Resolved

Review
#1709796 Review #1709796 is a subjective opinion of poster.
Product
Consumer Cellular Sim Card
Cons
  • Pull hard inquiries without permission
Reason of review
Simply ordered a sim card no services was ever activated pulled a hard credit inquiry
Preferred solution
Remove the hard pull

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Mailing Address:
12447 SW 69th Ave.
Portland, Oregon 97223
United States
Phone:
(888) 345-5509
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They take ur money even u don't have a phone on with them.they take money out of your account .even if you cancel ur business with them | Consumer Cellular review from Waterbury, Connecticut

1.0
Details
They r liars. They charge even if u dont have phones activated with them.i cancelled my accout they still took money out of my account.
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Review
#1703631 Review #1703631 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$42
Preferred solution
Full refund