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Well, actually I could write a three page essay on this, but I will try to make it as brief as possible yet trying to get my point across. My wife and I contacted consumer cellular and ended up purchasing two Samsung galaxy S8 phones. I am a blinded veteran from...
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Anonymous
Anonymous

Wish I had read the many consumer complaints previous to purchasing this service! I was told "Unlimited talk and text" for approx. $27.00 per month! Now all I can do is hang o...

1.0
I didn't like
  • Customer service and phone quality
  • Customer service
#1236883
Reply to reviews
Consumer Cellular - God help me as I just got screwed.
Consumer Cellular is not available except Monday-Friday 8 AM to 5 PM and closed on weekend and holidays. The website is really dificult to make changes to your account and doesn't always work. I tried upgrading my plan online and could not reach them by phone. Now they...
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Anonymous
LS

This could only happen if the customer had refused or turned off Auto update. All of my devices crashed on 12/31/17, New Year's Eve except my phone. My desktop, laptop and tab...

Anonymous
Anonymous

What? How is this even possible. Even if you had an unlimited data and minutes plan, it wouldn't be more than $ 100 per month. Why wiuld you be paying "per data byte?" This so...

4.0
I liked
  • Resolved the billing issue
I didn't like
  • How much their service costs
#1157797
Reply to reviews
When I signed up with CC, I signed up for the unlimited talk and text with 3 GB of data. The rep then told me that my bill for 2 lines would be $60 a month including tax and surcharges. I had some trouble with porting our old numbers and when I called, they fixed that...
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Anonymous
Tickedoff

Only unlimited talk text not data.Read my review.in fact their commercials are deceptive

2.2
I liked
  • Price they said i would be charged
I didn't like
  • Price i was actually charged
  • Bait and switch service
#1147894
Reply to reviews
My parents have this Consumer Cellular as their provider for over a year. Recently,they have had no cell service at their home for 5 days now. They have to go 3 miles down the road to use their phone. I reminded them they get what they paid for. Consumer's excuse is...
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Anonymous
Anonymous

I just can't believe they pray on the elderly the way they do. I can't imagine anyone not shopping. Why would you use them.

Anonymous
Linda Morris

This service is a joke they charge just like any top carrier and can't compete with even TMobile, Cricket, Metro which gives you a free phone unlimited talk text data and a ho...

1.3
#1344783
Reply to reviews
I saw the ads on tv and I was hooked. Consumer Cellular quoted a monthly plan that was half of what I was paying T-Mobile and they were endorsed by AARP. What could go wrong? Plenty. I decided that I would finally switch from a good old reliable flip phone to a smart...
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2.1
I liked
  • Price they said i would be charged
I didn't like
  • Non response to my irritating problem
#1301343
Reply to reviews
Consumer Cellular - Oh my God
Consumer Cellular - Oh my God
please stay away please stay away please stay away from this company please stay away from them I have called them four times asking them to help me with my mother's phone my mom has Alzheimer they told me I had to send the phone back in and if they got the phone back...
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1.0
#1353765
Reply to reviews
CONSUMER CELLULAR SUCKS & IS A RIP-OFF!!!
I called Consumer Cellular today to cancel service that I got for an elderly neighbor until her home phone was finally fixed by Verizon. However, I was questioned about why I wanted to cancel, in which I told the rep my reason. Then I was informed that my pro-rated...
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Anonymous
joy c

very confusing day with Cust. service. Working to get our sign in correct (the voice prompt couldn't find me. The issue was the data plan had to be used to bring in text messa...

Anonymous
polly duda

they do have terrible service couldn't make a call from 10 miles or more away from my home had to go to Target to get it straightened out and then voice mail wasn't working wh...

I didn't like
  • Total rip-off to seniors
#1296661
Reply to reviews
I signed up for CC, qualified, ordered and paid the down payment( including replacement insurance)on a Galaxy Note8. Received the phone, wouldn't connect to the Consumer Celluar network. On the 3rd day, took it to Target, they were on the phone almost 3 hrs, finally...
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#1354447
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When you sign up for Consumer Cellular, the make a Hard request of your Credit file , that will drop you points. Then the do not tell you clear that the Lowest Service with 250 minutes for $25 will wind up for you to pay at the end almost $35 with Taxes and Fee's Metro...
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#1393971
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Contact Consumer Cellular

Mailing Address:
Consumer Cellular, Incorporated
12447 SW 69th Ave
Portland, Oregon 97223
United States
Phone:
(888) 345-5509
More
I will never deal with this company again i had a problem with my son phone so after i paid the phone off i was going to switch to another carrier i called in on july 12th and had the phone shut off and told them to cancel everything i owed a bill of 90.00 i told them...
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1.3
#1375811
Reply to reviews