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Consumer Cellular - Bad phone service

This company is a rip off. Would never recommend them 2 anyone. Lied 2 me over and over.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1287467
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Consumer Cellular - Do not use this service

Unless you live in a large city this service is not for you. Several mornings my son would call anx could not get through. I had no service but my phone was fully charged. It would not download an app i needed for my vacation. Terrible service with lots of static. Went back to verizon.
#1287362
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I have contacted Consumer Cellular three times this week because I have been unable to text a photo. Each time I am prompted to change the APN settings and each time the setting is different. They replaced the SIM card and I still cannot send a photo by text. Today...
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1.9
I liked
  • Assistance in transferring my phone from verizon
#1286154
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Could not connect with mobile network. Service person reset my phone to original manuf settings. Saved everything on Google. Now I could not even connect on WIFI. Everything was gone. After going through several "service" persons, they sent me to their "store" at...
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#1284580
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Consumer Cellular - Chat service appears to be understaffed

Have tried to use the chat option a couple of times and waits were so long I had to bail before getting to talk to someone.
#1284371
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I love Consumer Cellular. I find the service to be excellent and the value to me just as great. I have been a customer since CC began, I am sure that is at least 10 years. They offer everything I need (no dropped or lost calls) no hidden charges in the monthly bill and...
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#1284330
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Consumer Cellular - Deceptive
Consumer Cellular - Deceptive
Consumer Cellular - Deceptive
Fyi I already wrote a review. Basically, it was a scam. First, they checked my credit without permission. In fact, they lied to FCC about everything I have an unlocked phone Continue. I received the sim Called consumer Cellular as I had service. Asked if still eligible...
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#1284285
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Consumer Cellular confirmed my phone was compatible to transfer. This was a brand new phone that I purchased outright not long before making the switch. Data access worked fine with the other carrier & phone is unlocked. Problem is not with my phone or the other...
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#1283920
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Consumer Cellular confirmed my phone was compatible to transfer. This was a brand new phone that I purchased outright not long before making the switch. Data access worked fine with the other carrier. So they blocked my data access to try & force me to buy a phone from...
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#1283916
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Contact Consumer Cellular

Mailing Address:
Consumer Cellular, Incorporated
12447 SW 69th Ave
Portland, Oregon 97223
United States
Phone:
(888) 345-5509
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We went to Target 3 times to try and sign up for service and get phones. Each time either rep was not there or second time needed all the info about our current phone plan, that we took with us the last time and the rep was gone. We went online three days ago and...
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I didn't like
  • Very poor service
#1283888
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