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Applied for service in September - company advised I had a month of service free. Service for the month of September was free and thereafter the service was to be $50.00. Cancelled in October (1month later) and now being told I owe $70.00. The customer service rep. was...
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#1384694
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Wifi not working when I leave house nor do I get texts till I am home at my wifi spot! Not consumer cellular they do not provide wifi. All they are doing is ripping people off. Taking their money andc
Wifi not working when I leave house nor do I get texts till I am home at my wifi spot! Not consumer cellular they do not provide wifi. All they are doing is ripping people off. Taking their money and laughing ALL THE WAY TO THE BANK. I HAD SPRINT! PAYING $25.00 AND I...
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1.0
I didn't like
  • Paying all this money out for a dumb phone
#1384679
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Consumer Cellular - Need accesories in local areas louisiana

Went to website best buy target can not find a simple screen protector
#1382317
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Consumer Cellular - After repeated calls about poor phone service.

I had many calls about poor phone service went to another company got a better free phone. Paid my bill then they said their was 10.00 I still owed after many calls they would not drop it and sent it to collections these guys are total jerks. Don't use them
1.0
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Billing Practices
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Product or Service Quality
#1382130
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Consumer Cellular - Bad customer service

Never got a call back about not receiving accessories. So thecworst customer experience ive ever hsd
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website
#1381296
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they refused to cancel my contract at the end of the period and they said I would owe another month after I cancel. I have never been late are missed any payments and payed first month when I got service. Never again CCC!!! My veterans will be notified since I...
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Anonymous
Anonymous

Always cancel anything and everything in writing, served 30 days prior to the end of the contract via Certified Mail return receipt requested. Do it even when there doesn't se...

#1380729
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I Agee with everything Bob59 said. Tried to tell the woman at CC that when I called to get hooked up, they did not check to see if I could get service. We live in the country and have very few towers around us. People in the cities don,t understand this. Every time I...
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h.kitchener
h.kitchener

Once you received the phone and saw there was no service, you let them scam you by trying things that wouldn't work. Now you have an expensive table weight. Eat the phone cost...

#1380118
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After waiting around 10-12 minutes to speak to someone, I was disconnected. CC has very poor phone management. Most companies have a callback system for long wait times. Also, I would expect the person I began speaking to to call me back. As the system works now, the...
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2.5
I didn't like
  • Waiting and being disconnected without a callback
  • Customer service experience is horrible
#1379851
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A couple years ago I contracted with Consumer Cellular - I will NEVER do that again, nor would I recommend them to anyone. Before contacting Consumer Cellular I had found that some cell phones do not work in this remote area, so I asked the rep, "What should I do if it...
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#1379809
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Contact Consumer Cellular

Mailing Address:
Consumer Cellular, Incorporated
12447 SW 69th Ave
Portland, Oregon 97223
United States
Phone:
(888) 345-5509
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I have had Consumer Cellular for over 10 years. Some glitches with Customer Service, but service wise, no complaints. I was able to port my long time Landline phone number, and added the ZTE. I got a Moto4E+ cell, and am able to use both (unlimited calls and text) for...
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#1379518
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