Middletown, Connecticut
Not resolved

When I went to make a call at 7:45 AM (EST) I got a message that said I'd run out of time and needed to make a payment. Knowing that this was not true, I went to their website which said my payment is due 12-26-18.

Their chat is down; hours are between 7 AM and 5 PM (PST).

I went to a neighbor and used her phone to call 888-345-5509 - the recording said the number was not in service. I have no idea what is going on!!!

Product or Service Mentioned: Consumer Cellular Mobile Phone Service.

Reason of review: Damaged or defective.

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If this the best service as advertised, I would hate to see the worst. I woke up today and had the same results,


Me too in Florida


Same problem here and cannot contact in any way!


Both pf my phones are saying funds too low and I am paid in full


Same here in Alabama :>(


I'm having the same problems. I'm from Michigan.

@Michael Evans

Me too


Same problem!!!


Same problem here in PA, it says not enough balance to place this call, I been on hold on chat since 10 am eastern. And just now there website went down. What I happening.


Same here in San Diego. But I finally got through to customer support number and am current waiting for a callback. They say 15 minute wait - not sure I believe that!


I am having the same problem.


I am having the same problem and I can't get through to them on my work phone. I have a call back coming tomorrow!!!


we are having the same issue in Delaware

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