Lincoln, Nebraska
0 comments
100% full Not resolved

I paid for a new Samsung Relay 4G & received a used one.It has the remains of a T-Mobile decal clearly on the top of the phone.

Consumer Cellular is insisiting it's new. FRAUD ALERT! The phone has a standby time of less than 48 hours although it's rated for 13 days. Consumer Cellular says I have to disable most features to increase the standby rate.

The phone is useless if I have to shut everything off just so I can leave the house with it.This phone is covered by their warranty but they're stalling on that by saying I have to drain it and then totally rechagre the phone and then keep track of how long it takes to drain.

Review about: Samsung Galaxy S Relay 4G T699.

I didn't like: Unethical actions, Cell phone fraud.

Review #681320 is a subjective opinion of a user.

1.0
Warranty
Price Affordability
Product or Service Quality
Customer service
Website
Diversity of Products or Services
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $150
Preferred solution Full refund

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