I paid for a new Samsung Relay 4G & received a used one.It has the remains of a T-Mobile decal clearly on the top of the phone.
Consumer Cellular is insisiting it's new. FRAUD ALERT! The phone has a standby time of less than 48 hours although it's rated for 13 days. Consumer Cellular says I have to disable most features to increase the standby rate.
The phone is useless if I have to shut everything off just so I can leave the house with it.This phone is covered by their warranty but they're stalling on that by saying I have to drain it and then totally rechagre the phone and then keep track of how long it takes to drain.
More Review Details
|Product or Service Quality|
|Diversity of Products or Services|
What I liked
What I disliked
- Unethical actions
- Cell phone fraud
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Samsung Galaxy S Relay 4G T699
- Review category
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