Consumer Cellular Phone Numbers and Emails

Toll-Free Number:

  • (888) 345-5509

Customer Service:

  • (888) 548-6490
  • (800) 686-4460

Consumer Cellular Emails:

Accessibility
Customer Service
Claim Your Business

Consumer Cellular Contact Information

Consumer Cellular Website:

Consumer Cellular Help Center:

Corporate Office Address:

Consumer Cellular, Inc.
12447 SW 69th Ave.
Portland, Oregon 97223
United States

Other Info (opening hours):

Other Locations:

2999 SW 6th St,

Redmond, Oregon 97756, US


9363 E Bahia Dr,

Scottsdale, Arizona 85260, US


17500 N Black Canyon Hwy,

Phoenix, Arizona US


7410 S Roosevelt Street,

Tempe, Arizona 85283, US

Consumer Cellular Rating Based on 802 Reviews

Rating details

1.9
more details
Customer service
Reliability
Product or Service Quality
Billing Practices

Rating stats

Rating trend

Summary of Consumer Cellular Customer Service Calls

360 TOTAL
CALLS
08:12 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Consumer Cellular Customer Service?

Payments and Charges Question:

  • “Pay my bill”
  • “Pay my bill change plan”
  • “Pay bill”

Product/ Service Question:

  • “Can my network be switched to A T & T from T Mobile”
  • “Need to get registered to a network. Cannot csll out”
  • “Phone will not connect to service”

Staff Question:

  • “No service”
  • “Order new service”
  • “Refer aNew service”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Cancellation”
  • “Lost phone cancel service”

Request for Information Question:

  • “Need to find out and fix internet on phone”
  • “Inquiry”
  • “How to reach/set up voicemail”

Cards Question:

  • “Unlock phone sim card carrier”
  • “Said SIM card locked”
  • “To update credit card auto pay”

Account Question:

  • “My account is not set up”
  • “I want to lease a Samsung note And put it on my account”
  • “Blocked calls”

Employment Question:

  • “Former Employee”
  • “Bounced payroll check, need new one”
  • “Employment”

Return/ Replace Question:

  • “Return a defective phone”

Other Question:

  • “Cannot access Old mailbox”
  • “Switching phones”
  • “Need to get newphone”

About

Consumer Cellular Pros and Cons

Pros: Price, Cheap plans, Cheap, Customer service, Always friendly

Cons: Customer service, Customer support, Quality of service, Poor service, Excessive billing

Summary

Consumer Cellular is a nationwide provider of cellular phones and services. Consumer Cellular was founded by John Marick and Greg Pryor in October 1995. The company started out with an emphasis on the Pacific Northwest market. Coverage now includes all 50 US states. Consumer Cellular specializes in cell phone plans for seniors. The company was most recently profiled in The Oregonian's Silicon Forest blog. ReCellular refurbishes and resells the usable cell phones. Phones that no longer work are recycled according to strict environmental standards and the salvaged materials are used to make other products. Consumer Cellular plan includes several bundled services, such as Caller ID, Call Forwarding, Call Waiting, 3-Way Conference Calling, Voicemail and International Direct Dial.

Consumer Cellular reviews and complaints

Consumer Cellular is ranked 241 out of 1604 in Telecommunications category

Area Served

USA, Europe, Canada

Payment Methods

VISAMasterCardPayPalDiscover

Compare Consumer Cellular To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Verizon
3233 reviews
1.7
ATT
ATT
6967 reviews
1.6
TMobile
1730 reviews
1.7
Write a review
Do you have something to say about Consumer Cellular? What happened? What can we help you with?
Submit review Don't show this popup