Contact Information

Consumer Cellular Phone Numbers

Toll-Free Number:

  • (888) 345-5509

Customer Service:

  • (888) 345-5509
  • (888) 548-6490
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Consumer Cellular Email:

Corporate Office Address:

Consumer Cellular, Incorporated
12447 SW 69th Ave
Portland, Oregon 97223
United States

Help in Social Networks:

Summary of Consumer Cellular Customer Service Calls

59 TOTAL
CALLS
41% SUCCESSFUL
CONNECTIONS
07:05 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Consumer Cellular to Ask about:

Payments and Charges Question:

  • “Pay my bill” , Review # 1680874
  • “Billing issues”
  • “Need to paybill”

Activation/ Cancellation Question:

  • “To activate service”
  • “Activate my phone so I need to know what Home Network I'm using on your system” , Review # 1128169

Staff Question:

  • “No service”
  • “New service”

Product/ Service Question:

  • “Warranty broken screen”
  • “Outage”

Request for Information Question:

  • “Check my account”

Employment Question:

  • “Employment”

Cards Question:

  • “Fraudulent took money off credit card I’m not even with consumer cellular and never have been very angry”

Other Question:

  • “Port a phone”
  • “My phone is not able to dial out”
  • “Unable to access voicemail”

Consumer Cellular Rating Stats

1.9 out of 5 stars
based on 567 reviews
See all 1200 reviews

Rating trend

About

Top Consumer Cellular Services

Phone Service, Mobile Phone Service, Customer Care

Top Consumer Cellular Products

Account, Protection Plan, Sim Card

Consumer Cellular Pros and Cons

Pros: Price, Cheap plans, Customer service, Always friendly, Customer service receptive

Cons: Customer service, Excessive charges, Quality of service, Poor service, Customer support

Summary

Consumer Cellular is a nationwide provider of cellular phones and services. Consumer Cellular was founded by John Marick and Greg Pryor in October 1995. The company started out with an emphasis on the Pacific Northwest market. Coverage now includes all 50 US states. Consumer Cellular specializes in cell phone plans for seniors. The company was most recently profiled in The Oregonian's Silicon Forest blog. ReCellular refurbishes and resells the usable cell phones. Phones that no longer work are recycled according to strict environmental standards and the salvaged materials are used to make other products. Consumer Cellular plan includes several bundled services, such as Caller ID, Call Forwarding, Call Waiting, 3-Way Conference Calling, Voicemail and International Direct Dial.

Consumer Cellular reviews and complaints

Consumer Cellular is ranked 155 out of 1941 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

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Consumer Cellular Stats

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Number of Calls

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