Consumer Cellular Contact Information

Toll-Free Number:

  • (888) 345-5509

Customer Service:

  • (888) 345-5509
  • (800) 686-4460

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Consumer Cellular, Incorporated
12447 SW 69th Ave
Portland, Oregon 97223
United States

Social Networks:

Summary of Consumer Cellular Customer Service Calls

18 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
09:10 AVG CALL DURATION
43% ISSUES RESOLVED

Customers Contact Consumer Cellular to Ask about:

Payments and Charges:

  • “Pay my bill”
  • “Need to paybill”

Cards:

  • “Fraudulent took money off credit card I’m not even with consumer cellular and never have been very angry”

Activation/ Cancellation:

  • “Activate my phone so I need to know what Home Network I'm using on your system” , Review #1128169

Other:

  • “I need unlock code to unlock sim code to go away”
  • “Phone/data not working”
  • “Outage”

Consumer Cellular Rating Stats

1.9 out of 5 stars
based on 403 reviews
See all 940 reviews reviews

Rating stats

  1. 196 reviews
  2. 93 reviews
  3. 66 reviews
  4. 28 reviews
  5. 20 reviews

Rating trend

About Consumer Cellular

Top 5 Consumer Cellular Products

Account, Protection Plan, Mobile Hotspot Plan, Sim Card, Commercial

Top 5 Likes about Consumer Cellular

Price, Cheap plans, Customer service receptive, Customer service, Always friendly

Top 5 Dislikes about Consumer Cellular

Customer service, Excessive charges, Customer support, Quality of service, Poor service

Summary

Consumer Cellular is a nationwide provider of cellular phones and services. Consumer Cellular was founded by John Marick and Greg Pryor in October 1995. The company started out with an emphasis on the Pacific Northwest market. Coverage now includes all 50 US states. Consumer Cellular specializes in cell phone plans for seniors. The company was most recently profiled in The Oregonian's Silicon Forest blog. ReCellular refurbishes and resells the usable cell phones. Phones that no longer work are recycled according to strict environmental standards and the salvaged materials are used to make other products. Consumer Cellular plan includes several bundled services, such as Caller ID, Call Forwarding, Call Waiting, 3-Way Conference Calling, Voicemail and International Direct Dial.

Consumer Cellular reviews and complaints

Consumer Cellular is ranked 154 out of 1866 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

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Consumer Cellular Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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