Consumer Cellular - Customer Care Review
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Junior ReviewerMy husband bought a Consumer Cellular sim card from Target to switch from Boost Mobile and transfer his number. After 5 hours on the phone with Boost Mobile (to transfer and then RESTART service) and with Consumer Cellular, he finds out his phone wasn't compatible.
Do you people know what the *** you are doing??? Even Virgin Mobile tells you what phones are compatible with the Obama phones. My question is can he get a refund for the useless sim card he bought from Consumer Cellular???
I give 0-โญ. You suck big time!!!!
Reason of review: Poor customer service.
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Comments
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If your husband had a Boost Mobile phone, he knew his phone was CDMA and only used on Sprint wire service. They are not unlocked phones and cannot be used on any other carrier. Instead of blaming a GSM carrier for your mistake, maybe you should have done the research first.
No this issue has not been resolved (it is now May 12, 2017) and Consumer Cellular has yet to refund my husband for the initial service switch. Consumer Cellular is a FRAUD and should be banned and shut down!!!!