Product: Consumer Cellular Technical Support Clear all filters (0 of 6 reviews match)
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Consumer Cellular - Super support

Great support staff. I am not an Apple iPhone teci but the support staff has aways been patient and friendly. They always resolved my problems in a timely and friendly manner.
4.8
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Consumer Cellular Technical Support
#1421371
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Had this service for just over a year, service has been pretty good most of the time how ever the constant "loss of service" and the inability of support to resolve the problem is not worth the low cost. At any time I suddenly have "no service" and I don't even know...
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Consumer Cellular Technical Support
#1365430
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The quality of customer service has taken an even deeper dive since they hired more staff for a new call center . The new employees are not given adequate - if any - training at the call center before presenting themselves as experts to help customers troubleshoot...
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Anonymous
Lori NotSigningUp

I 'm very disappointed with all the unhappy customer comments. I was looking forward to using CC after watching all the commercials of satisfied smiling faces. I sure am glad ...

2.1
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Consumer Cellular Technical Support
#1364547
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Consumer Cellular - Excellent

Was having a problem with voice mail. Your tech patiently walked me through each step and quickly corrected my problem. Great customer service. I never have a wait for customer service. Thanks.
5.0
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Consumer Cellular Technical Support
#1337651
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70 for the loss of the cell phone use. No consideration for the hassle factor. They also require you to use their service for 6 months if you buy a phone from them... but this is not a “contract”. ??? Beware ... technical issues are a big problem with these guys......
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1.4
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Consumer Cellular Technical Support
#1208731
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After about a month my mother received a text messaging advising her to call Consumer cellular as the data limit had been exceeded. Upon contacting the company she was advised that the the new line had gone over the data limit. Her response was that is not possible as...
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Anonymous
Jerry

Looks like your customer service STINKS.

1.0
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Consumer Cellular Technical Support
I didn't like
  • Information provided is unreliable
  • Customer are lied to
  • Customer service experience is horrible
#1160190
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