Product: Consumer Cellular Service Transfer Clear all filters (12 of 12 reviews match)
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1.1
Details
I just "switched" to Consumer Cellular from Verizon. I explained to the representative that this was my only phone and I needed to be sure that I would have service. After I was assured that this would definitely work, I agreed to have my number transferred. Of course,...
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Review
#1639804 Review #1639804 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Reason of review
Poor customer service
1.4
Details
Just completed a very frustrating 10+ days trying to get my wife’s phones hot spot to work, (unsuccessfully) then trying to get her phone # transferred back to previous provider, finally accomplished after 7 days, and then presented a bill for services,(not rendered)....
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Review
#1522027 Review #1522027 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Pros
  • Initial cost
Cons
  • Tech support and billing
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Let the company propose a solution

Consumer Cellular - Stay far away

2.6
Details
You get what you pay for. The voicemail that never works. Text messages that arrive hours late. Data usage rates that raise automatically as opposed to just giving you low speed unlimited. Poor customer service that has given me the runaround when I tried to change companies. Now their online chat is mysteriously not working. They don't give you PIN numbers so when you try to switch, it keeps denying you. But there was NO PROBLEM signing up to them. Don't purchase anything from these guys. There are much better companies. Go to *** "Con"sumer Cellular
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Review
#1477560 Review #1477560 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Pros
  • It was cheaper than our previous plan
Cons
  • Receiving no help at all with my problem
  • How inquiries are handled
Reason of review
Poor customer service
Preferred solution
Allow me to switch my number to another company
Tags
  • incompetent

Consumer Cellular - Great company

4.9
Details
Had an issue with having a phone number transferred. Ended up talking to three different customer service people. They all went above and beyond to help with the transfer and all were super nice and helpful. Thank you so much. Love the service and the people.
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Review
#1447759 Review #1447759 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Reason of review
Good customer service
Took my 84 yr old mother to buy phone, was told you can't open the box unless you are going to buy the phone ! There was no Consumer Cellular phones on display like every other phones that you could see. Even called customer service from Target. was told sorry they...
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1 comment
Anonymous
#1615034

from the reviews i have read it sounds like this is the worse phone service ever. and i would never switch to this co.

Review
#1426731 Review #1426731 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Reason of review
Poor customer service
I requested to switch my Verizon phone number to comsumer cellular. They informed me there would be no problem. Tech support could not get any bars on my phone. I called Verizon and they said no problem we will just get your phone number back from consumer cellular...
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Review
#1365417 Review #1365417 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Cons
  • Trashed my 20 year cell phone number
Reason of review
Rating of 0 for business ethics.
Preferred solution
Let the company propose a solution
I decided to move my phone over from another carrier so I talked to rep who sounded like a snake oil salesman. Although leery of the situation I continued. It turned out the rep did not start my plan as requested and caused me to have a two day gap without any service....
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Review
#1330185 Review #1330185 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Reason of review
Poor customer service
My wife and I had purchased new phones and changed carriers for phone upgrades and coverage. We had our new provider on the phone with a CC agent to have them transfer our phone numbers to our new phones and have it canceled . After a couple days they finally was able...
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Review
#1313974 Review #1313974 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Reason of review
Return, Exchange or Cancellation Policy
Consumer Cellular told me it would take only a 5 minute phone call to activate their sim card on my iPhone 6 and switch my cell service from ATT to Consumer Cellular. Long story short, not only were they not able to get their service activated after 4 phone calls but...
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Review
#1221414 Review #1221414 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Reason of review
Order processing issue

Contact Consumer Cellular Customer Service

Mailing Address:
Consumer Cellular, Incorporated
12447 SW 69th Ave
Portland, Oregon 97223
United States
Phone:
(888) 345-5509
All Consumer Cellular Contacts

Consumer Cellular Reviews

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Consumer Cellular reviews
1.3
Details

Update by user Mar 08, 2018

Unable to post on Facebook??

Original review posted by user Mar 08, 2018

Jan 1, 2018 tried to transfer to different service.Thought successful. No! Transfer incomplete. Didnt realize until on trip out of state, no service on either account. Finally in Feb. Completed new account with new server and new number. Consumer Cel. Still charging me...
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Review
#1205904 Review #1205904 is a subjective opinion of poster.
Service
Consumer Cellular Service Transfer
Reason of review
Return, Exchange or Cancellation Policy
Loss
$65
Preferred solution
Full refund
Tags
  • Worst Phone Service Ever