Hate Cell Phone | Consumer Cellular in El Paso, Texas

2.2
Details
I should be able to pick the cell phone I want instead you doing the picking for me. I just wanted a Motorola cell close to the one I had, that is not much to ask for since I have been a loyal customer so long.
View full review
Review
#1628141 Review #1628141 is a subjective opinion of poster.
Service
Consumer Cellular Replacement

BEWARE | Consumer Cellular

2.4
Details
I paid for the insurance but when I broke the glass the insurance company told me I had to take the phone to a local store to get it fixed. There are no local places that fix the glass anymore because of the cost. The insurance company gave me one other option and that was to replace the phone. I clicked on that option and then they told me they didn't have anymore phones. So what was I suppose to do?? Totally furious they didn't care enough to get me a phone, I took my business else-wheres. Why pay for insurance when they don't take care of you. I feel I should be reimbursed for every month I paid for the insurance, because when it came time to need them, they didn't provide the services I paid for!!
View full review
Review
#1504262 Review #1504262 is a subjective opinion of poster.
Service
Consumer Cellular Replacement
Cons
  • Way they mislead me about the warranty
Reason of review
Warranty issue
Loss
$200
Preferred solution
Reimburse me for the 13 months I paid $7 for insurance because the didn't provide a phone

The big ripoff telephone company,when it involves seniors | Consumer Cellular

1.0
Details
Was sold a contaminated phone at their retailer Target.I then bought a new phone they suggested to buy. This new phone was made poorly for seniors use. They charge way over the Amount I agreed to. Please future customers beware! They are a ripoff company. I fell for their advertisements showing seniors. Be smarter than me please.
View full review
Review
#1500610 Review #1500610 is a subjective opinion of poster.
Service
Consumer Cellular Replacement
On Feb. 6th, called CC to get a replacement phone. Explained that I had insurance on it. They, CC, told me to call the insurance company. I called the insurance company, they in turn issued a claim number. Great I thought everything was OK. On Feb. 14th. I placed a...
View full review
Review
#1474618 Review #1474618 is a subjective opinion of poster.
Service
Consumer Cellular Replacement
about July 28 or so I went to Target in East Hanover because my cell phone stopped working. I bought a new model 626. on my return to Florida the phone was not working so I called Consumer Cellular and they set up an appointmet with the Target store on Rt. 441 in Coral...
View full review
Review
#1326479 Review #1326479 is a subjective opinion of poster.
Service
Consumer Cellular Replacement
Reason of review
Problems with payment

Consumer Cellular Reviews

  1. 283 reviews
  2. 141 reviews
  3. 88 reviews
  4. 39 reviews
  5. 29 reviews
Consumer Cellular reviews