Two out of the three phones on our account cannot receive or make calls. They say that their account balances are low...which is NOT true.
We're paid up and have unlimited talk and text. Thankfully, for now, we can text...but cannot make calls out nor get calls. Tried to get Consumer Cellular on the phone (using a landline)...all I get is a busy signal every time I call.
Tried to get a representative using the online chat option...can't get anyone that way either. This is the most bizarre thing my family and I have ever experienced when it comes to cellular service.
Product or Service Mentioned: Consumer Cellular Mobile Phone Service.
Reason of review: Bad quality.