Product: Consumer Cellular Phone Service Clear all filters (0 of 145 reviews match)
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We have had nothing but trouble with this company ever since we stupidly went with AARPs recommendation. We have had billing errors, service shut offs without any contact, trying to pay bills online without success, etc. Even if you call and someone says they take care...
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1.0
Windham, Maine
Product
Consumer Cellular Phone Service
#1351978
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This company is a rip off. Would never recommend them 2 anyone. Lied 2 me over and over.
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Anonymous
Bad Phone

Again I rest My case Bad Business, Lied to me to sell a Phone , Then Would not Give me The unlock code OK you want me to really lay it on, well They took my money there happy,...

1.0
Product
Consumer Cellular Phone Service
#1287467
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May 14, 2018 I ordered a phone and plan from Consumer Cellular, I received it yesterday May 16, 2018. I tried to activate the phone from the website, which they recommended however, there's no way to get on the website without a recognized phone number, which can't be...
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Anonymous
Mmann

Porting a phone number takes up to 24 hours not immediate so until your number is transferred you wont have service because you don't have a phone number yet.

2.8
Product
Consumer Cellular Phone Service
I liked
  • How quickly the phone was shipped
I didn't like
  • Phone never worked
#1258331
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Consumer Cellular - Tell them to refund my money

They say i didnt pay anything. I got the order confirmation number this is crazy.
1.0
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Product
Consumer Cellular Phone Service
#1253450
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I hate consumer Cellular service. It happened to me when I called to cancel prior to April,2018 to cancel a phone service. I spoke to one of their agents around the last week of March to cancel and put a stop usage to the phone. Somehow, after a month, I was charged...
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1.0
Product
Consumer Cellular Phone Service
I didn't like
  • Receiving no help at all with my problem
#1252232
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I cancelled my husband services because he had not used in over 3 months. At that time I assumed they would also cancel my auto payments. Wrong!!! I called on May 4 th because I realized I was billed $18.74 on April 30 th. The man I spoke with was very cold... When I...
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3.8
Product
Consumer Cellular Phone Service
#1248196
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I've been with Consumer Cellular for about 3 months and so far so good! I'm sorry a lot of people are having problems with them. I have the cheap $30 phone and I pay about $28 a month for my phone service and texting, and I actually just added texting because of my...
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5.0
Product
Consumer Cellular Phone Service
#1243510
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Signed up Feb 21 ,2018.Had two phones ordered the third. Came in Feb 24 took all three to store to get activated. Phones were activated left store -no texting capabilities-back inside. Fixed. Home . One phone wouldn't send pictures.On phone wait 30 minutes for service...
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2.3
Product
Consumer Cellular Phone Service
I didn't like
  • Customer service could not resolve problem
  • Coutomer service
#1205514
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I guess Consumer Cellular is counting on their customer to being senile and accept the creeping of charges. This company is not for seniors that are on fixed incomes. They will cut you off if you are a day late. My cell is for emergencies. AARP should find another...
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Product
Consumer Cellular Phone Service
#1187314
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I tried their so called good cheaper monthly services once!- and that was enough!- a month later they hiked up my bill!- more than what i expected!!- i was no longer a happy customer!- anymore!Theyre full of it!- and i cancelled it!- and with no apologies!- than i get...
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1.0
Product
Consumer Cellular Phone Service
#1182811
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