Product: Consumer Cellular Phone Service Clear all filters (138 of 138 reviews match)
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Signed up Feb 21 ,2018.Had two phones ordered the third. Came in Feb 24 took all three to store to get activated. Phones were activated left store -no texting capabilities-back inside. Fixed. Home . One phone wouldn't send pictures.On phone wait 30 minutes for service...
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2.3
Product
Consumer Cellular Phone Service
I didn't like
  • Coutomer service
  • Customer service could not resolve problem
#1205514
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I guess Consumer Cellular is counting on their customer to being senile and accept the creeping of charges. This company is not for seniors that are on fixed incomes. They will cut you off if you are a day late. My cell is for emergencies. AARP should find another...
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Product
Consumer Cellular Phone Service
#1187314
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I tried their so called good cheaper monthly services once!- and that was enough!- a month later they hiked up my bill!- more than what i expected!!- i was no longer a happy customer!- anymore!Theyre full of it!- and i cancelled it!- and with no apologies!- than i get...
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1.0
Product
Consumer Cellular Phone Service
#1182811
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Before embarking on a trip to domican republic I contacted consumer cellular about calling from this country. I was sent a chip and upon arrival One phone worked for one or two days then nothing. I was forced to purchase a Claro (local). I still can not contact you...
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Product
Consumer Cellular Phone Service
#1178999
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I have contacted them and they did not resolve issue.After problems with the phone that I bought from them, I cancelled service (after only 2 weeks) and switched to another carrier. Now they have been charging me for phone service with them even though I cancelled. Now...
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1.0
Product
Consumer Cellular Phone Service
I didn't like
  • Heartless to seniors
  • Non response to my irritating problem
  • Uninformed clerks
#1170107
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It happen today around 4:40 12- 18 17 i spoke to a person told them of my situation ask for wed the 20th to pay past due bill she gave me to the 21 so hung up and relize few mins later phone off cause back to rectify the mistake young man said no that was wrong info...
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Product
Consumer Cellular Phone Service
#1151078
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Why can't i get consumer cellular to respond?? I have now been without service for 7 days due to my phone not working. I did call them using a neighbors phone and they said they would return my call-I don't have a working phone. Then I tried emailing and i get a...
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Product
Consumer Cellular Phone Service
#1130989
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I called Consumer Cellular support on 9/21 and after a long discussion we determined that the unit would not work. I cancelled the order and the support rep assured me that everything was cancelled and Cox Cable was advised not to transfer my service. Today, 9/22, I...
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3.1
Product
Consumer Cellular Phone Service
#1104421
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I switched CC because I was under the impression that AARP had picked a good company.CC has terrible customer service as they will disconnect a call when they have no answer to a problem and then disconnect your phone and yet will charge you for services not rendered....
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2.6
Product
Consumer Cellular Phone Service
I didn't like
  • Poor customer service
#999107
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The paying plan runs smooth overall.I would AVOID using their automatic payment plan charging your credit card monthly. If you run into any misunderstandings they just keep billing your credit card. I CALLED IN TO DISCONNECT my fathers phone and because we were unsure...
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Anonymous
Jack

Consumer cellular is a terrible company. The clerks answering the telephones are seemingly part time because they do not know anything at all. The company does not have a tech...

1.0
Product
Consumer Cellular Phone Service
#990901
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