Product: Consumer Cellular Phone Service Clear all filters (136 of 136 reviews match)
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I tried their so called good cheaper monthly services once!- and that was enough!- a month later they hiked up my bill!- more than what i expected!!- i was no longer a happy customer!- anymore!Theyre full of it!- and i cancelled it!- and with no apologies!- than i get...
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1.0
Product
Consumer Cellular Phone Service
#1182811
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Before embarking on a trip to domican republic I contacted consumer cellular about calling from this country. I was sent a chip and upon arrival One phone worked for one or two days then nothing. I was forced to purchase a Claro (local). I still can not contact you...
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Consumer Cellular Phone Service
#1178999
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I have contacted them and they did not resolve issue.After problems with the phone that I bought from them, I cancelled service (after only 2 weeks) and switched to another carrier. Now they have been charging me for phone service with them even though I cancelled. Now...
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1.0
Product
Consumer Cellular Phone Service
I didn't like
  • Heartless to seniors
  • Non response to my irritating problem
  • Uninformed clerks
#1170107
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It happen today around 4:40 12- 18 17 i spoke to a person told them of my situation ask for wed the 20th to pay past due bill she gave me to the 21 so hung up and relize few mins later phone off cause back to rectify the mistake young man said no that was wrong info...
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Product
Consumer Cellular Phone Service
#1151078
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Why can't i get consumer cellular to respond?? I have now been without service for 7 days due to my phone not working. I did call them using a neighbors phone and they said they would return my call-I don't have a working phone. Then I tried emailing and i get a...
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Product
Consumer Cellular Phone Service
#1130989
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I called Consumer Cellular support on 9/21 and after a long discussion we determined that the unit would not work. I cancelled the order and the support rep assured me that everything was cancelled and Cox Cable was advised not to transfer my service. Today, 9/22, I...
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3.1
Product
Consumer Cellular Phone Service
#1104421
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I switched CC because I was under the impression that AARP had picked a good company.CC has terrible customer service as they will disconnect a call when they have no answer to a problem and then disconnect your phone and yet will charge you for services not rendered....
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2.6
Product
Consumer Cellular Phone Service
I didn't like
  • Customer service
#999107
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The paying plan runs smooth overall.I would AVOID using their automatic payment plan charging your credit card monthly. If you run into any misunderstandings they just keep billing your credit card. I CALLED IN TO DISCONNECT my fathers phone and because we were unsure...
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Anonymous
Jack

Consumer cellular is a terrible company. The clerks answering the telephones are seemingly part time because they do not know anything at all. The company does not have a tech...

1.0
Product
Consumer Cellular Phone Service
#990901
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Consumer Cellular misleading advertisement and would not admit they made billing mistakes and try to justify it. They tell you to go to Targe and Sears forr activation and when I wanted to change my phone number @ Target was told my old number would be cancelled the...
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Product
Consumer Cellular Phone Service
#958583
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Have only been with Consumer Cellular for a month. Made a bad mistake in leaving my old service provider. Consumer is terrible...I guess the old adage...you get what you pay for is true. In transferring my phone to the new service...I had many, many issues. Customer...
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Anonymous
Anonymous

Never had any problems with them. Love the customer service people and they have helped me. To go back to your lower service all you need to do is sign in and change it, try...

Anonymous
Anonymous

Consumer Cellular is now invoicing me for the month I really never had appropriate service. I have left them and gone back to Verizon. I keep telling them I will not pay this ...

1.0
Product
Consumer Cellular Phone Service
I didn't like
  • Bait and switch service
  • Fraudulent practice of charging for data but not delivering
#946523
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