Product: Consumer Cellular Phone Service Clear all filters (132 of 132 reviews match)
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Why can't i get consumer cellular to respond?? I have now been without service for 7 days due to my phone not working. I did call them using a neighbors phone and they said they would return my call-I don't have a working phone. Then I tried emailing and i get a...
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Consumer Cellular Phone Service
#1130989
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I called Consumer Cellular support on 9/21 and after a long discussion we determined that the unit would not work. I cancelled the order and the support rep assured me that everything was cancelled and Cox Cable was advised not to transfer my service. Today, 9/22, I...
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3.1
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Consumer Cellular Phone Service
#1104421
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I switched CC because I was under the impression that AARP had picked a good company.CC has terrible customer service as they will disconnect a call when they have no answer to a problem and then disconnect your phone and yet will charge you for services not rendered....
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2.6
Product
Consumer Cellular Phone Service
I didn't like
  • Customer service
#999107
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Consumer Cellular Phone Service Review

#802808
1.3
Details
Got a bill for $137.00 just for one month. Couldnt explain to me why. You have limited text messages.
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Consumer Cellular Phone Service Review

#786908
1.0
Details
They shut me off after my bank would not authorize an e-check so top of my bill I recieved another 25.00 I pd 55.00 on2/3 and 20.00 on2/5 it is 2/9still no phone I am giving until the 15th then I will cancel service completely
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Consumer Cellular Phone Service Review

#777553
1.7
Details
They boast no contract on TV and in all adds. No where do they advertise that when you stop the service you have to give it to them in writing. Not even when i called to cancel. I kept getting what i thought was advertisement, but it was a bill that kept going up every month. Now $150 that they have given to a collection agency. They won't get a penny from me.
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Consumer Cellular Phone Service Review

#771614
1.0
Details
Had this for a couple of weeks buy not enough data. Returned within 30 days . They charged me. Removed money from my charge card without my consent or permission. Will not refund. Was told if returned within 30 days no charge.
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The paying plan runs smooth overall.I would AVOID using their automatic payment plan charging your credit card monthly. If you run into any misunderstandings they just keep billing your credit card. I CALLED IN TO DISCONNECT my fathers phone and because we were unsure...
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Anonymous
Jack

Consumer cellular is a terrible company. The clerks answering the telephones are seemingly part time because they do not know anything at all. The company does not have a tech...

1.0
Product
Consumer Cellular Phone Service
#990901
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Consumer Cellular misleading advertisement and would not admit they made billing mistakes and try to justify it. They tell you to go to Targe and Sears forr activation and when I wanted to change my phone number @ Target was told my old number would be cancelled the...
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Consumer Cellular Phone Service
#958583
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Have only been with Consumer Cellular for a month. Made a bad mistake in leaving my old service provider. Consumer is terrible...I guess the old adage...you get what you pay for is true. In transferring my phone to the new service...I had many, many issues. Customer...
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Anonymous
Anonymous

Never had any problems with them. Love the customer service people and they have helped me. To go back to your lower service all you need to do is sign in and change it, try...

Anonymous
Anonymous

Consumer Cellular is now invoicing me for the month I really never had appropriate service. I have left them and gone back to Verizon. I keep telling them I will not pay this ...

1.0
Product
Consumer Cellular Phone Service
I didn't like
  • Fraudulent practice of charging for data but not delivering
  • Bait and switch service
#946523
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My wife and I started service with Consumer Cellular 8/15/16. I was surprised to learn they will not allow me to put my name in the Caller ID. I was told they experience too many number transfers; so, they only provide the number ID. I had a friend who told me I...
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Consumer Cellular Fredericksburg, Texas
Product
Consumer Cellular Phone Service
#917260
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I canceled my service with consumer cellular. They billed me for another month. I called them and emailed them to cancel my phone and they said they would. I got a bill sent to collection for another $122.02. This is ontop of the $70.00 I payed after I canceled my...
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Anonymous
Anonymous

I cancelled service and spoke with Mark a rep with them got cancellation record number and owed them thirtythree cents .....got Bill for 91.25 ....I do not even have their ser...

1.0
Product
Consumer Cellular Phone Service
#828406
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Did not receive return label.Idid not call and you did not call me Im 87 years old. have some health issues.I think you could show some understanding and compassion and make some exceptions.have been a customer for quite years aI believe in compassionnd have been...
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Anonymous
Anonymous

U r probably 7-8 years old cuz ur grammer is horrible. Go back to school

Product
Consumer Cellular Phone Service
#828188
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Next day a letter in the mail with a chip from consumer cellular co. I was only asking questions i did not agree to change my provider. They called my provider and did a port of my number! Is this legal? All of a sudden i had no service on my phone. I had no way to...
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1.0
Product
Consumer Cellular Phone Service
#827762
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