Product: Consumer Cellular Phone Plan Clear all filters (0 of 83 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Our billing cycle is from the 1st to the 30th/31st. Yet our data cycle is from the 8th to the 8th. There is no option to stop data coverage after a certain amount is used, because they AUTOMATICALLY upgrade you to the next data plan when they PREDICT you will go...
Read more
Product
Consumer Cellular Phone Plan
#1297933
Reply to reviews
I have been with c.c for 2 years or so and last week they cut off my services for being 1 day late and no matter how I pleaded with them or how I told them of my cirmumstances they refused to listen to me even after telling them my age(75) and how I depend on phone...
Read more
Anonymous
Mmann

They only cut your phone off if you are required to be on auto pay for not paying your bill. If you call before they disconnect they will extend up to 2weeks

Anonymous
Alleen

I was going to change from AT&T to Consumer Cellular, but I will NOT now. So sorry for your experience. They sound horrible, and shame on them!

Product
Consumer Cellular Phone Plan
#1260931
Reply to reviews
Got my mother switched to Consumer Cellular over a year ago on a basic 20 dollar a month plan, come to find out they have been billing her 70 dollars a month for unlimited talk,text and internet for her flip phone. They have been billing her account which is her SSI,...
Read more
1.6
Product
Consumer Cellular Phone Plan
I didn't like
  • Unfair unethical refund policy
#1246401
Reply to reviews
Consumer Cellular is the worst cell phone company I have ever done business with. When you get an unlimited plan that means that there shouldn't be any more charges on your bill. Plus when they advertise at $25.00 a month then that is what it should be, if there are...
Read more
Anonymous
John

I have Consumer Cellular and they recently upgraded their phone tier to unlimited calling and I have never been charged for any overages with 3 phones on a shared family accou...

Product
Consumer Cellular Phone Plan
#1243325
Reply to reviews
Y. B. – 04/22/2018 I am a CC client for more them five years and I enjoy the services until June 2017, when they charge me for a service I never used. I contacted Customer Service by phone and by email but they refuse to take off the amount they had charge incorrectly....
Read more
Product
Consumer Cellular Phone Plan
#1238744
Reply to reviews
My husband and I switched to Consumer Cellular. We both have iPhones, so all we needed was a SIM card. The first cards we received were T-Mobile. We were expecting AT&T. It took a while to get everything activated. We had to call back several times to get everything...
Read more
2.4
Product
Consumer Cellular Phone Plan
I liked
  • It was cheaper than our previous plan
I didn't like
  • Somehow increased our data usage
#1238422
Reply to reviews
Show

Consumer Cellular - Ripoff

Got a flip phone for my wife who has Alzheimer’s. She wouldn’t use it. I prepaid for the month and now 2 months later get a 70 dollar bill for service I never used or asked for
1.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Consumer Cellular Phone Plan
#1232550
Reply to reviews
No tech support to even the most basic questions, frequent dropped calls and calls that automatically go to voice mail instead of activating the cell phone. Tested on several ocassions So here is the latest issue and the final in the coffin so to speak. during the last...
Read more
Anonymous
jerry

consumer cellular will lie to customers about how there number one,yes it's true there numer one in stealing money from the consumer. there services are very poor calls droppi...

1.7
Product
Consumer Cellular Phone Plan
I liked
  • Good price until reliability became as issue
I didn't like
  • Customer service
  • Everything else
  • Customer loyality
#1232199
Reply to reviews
I had my phone on airplane mode and Consumer Cellular charged me data. I called and they said this was not possible. I changed phone carriers and the problem no longer existed. My husband did not have the same problem so he stayed with Consumer Cellular. Now he is...
Read more
Anonymous
Anonymous

They don't have a plan for less than 250 minutes,they charge $5.00 for every gb over 10,they sell your information to third parties and you get a gazillion phone calls from so...

1.2
Product
Consumer Cellular Phone Plan
I didn't like
  • Fact they charge for data and calls not used
#1229752
Reply to reviews
Unlike most of the others, I have never had a problem with Consumer Cellular. The coverage is the same as the big guy's, since they lease space on the big guy's towers. Service has been excellent and costs much less than the big guy's. I need to add that I only use my...
Read more
Anonymous
LS

Your wife could add her phone to your account for a small monthly cost (check current prices - ours was $10). Then choose any plan for the data if she needs it. Consumer Cellu...

Product
Consumer Cellular Phone Plan
#1221264
Reply to reviews