Product: Consumer Cellular Phone Plan Clear all filters (80 of 80 reviews match)
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I have been with c.c for 2 years or so and last week they cut off my services for being 1 day late and no matter how I pleaded with them or how I told them of my cirmumstances they refused to listen to me even after telling them my age(75) and how I depend on phone...
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Anonymous
Mmann

They only cut your phone off if you are required to be on auto pay for not paying your bill. If you call before they disconnect they will extend up to 2weeks

Anonymous
Alleen

I was going to change from AT&T to Consumer Cellular, but I will NOT now. So sorry for your experience. They sound horrible, and shame on them!

Product
Consumer Cellular Phone Plan
#1260931
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Y. B. – 04/22/2018 I am a CC client for more them five years and I enjoy the services until June 2017, when they charge me for a service I never used. I contacted Customer Service by phone and by email but they refuse to take off the amount they had charge incorrectly....
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Product
Consumer Cellular Phone Plan
#1238744
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My husband and I switched to Consumer Cellular. We both have iPhones, so all we needed was a SIM card. The first cards we received were T-Mobile. We were expecting AT&T. It took a while to get everything activated. We had to call back several times to get everything...
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2.4
Product
Consumer Cellular Phone Plan
I liked
  • It was cheaper than our previous plan
I didn't like
  • Somehow increased our data usage
#1238422
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Consumer Cellular - Ripoff

Got a flip phone for my wife who has Alzheimer’s. She wouldn’t use it. I prepaid for the month and now 2 months later get a 70 dollar bill for service I never used or asked for
1.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Product
Consumer Cellular Phone Plan
#1232550
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No tech support to even the most basic questions, frequent dropped calls and calls that automatically go to voice mail instead of activating the cell phone. Tested on several ocassions So here is the latest issue and the final in the coffin so to speak. during the last...
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Anonymous
jerry

consumer cellular will lie to customers about how there number one,yes it's true there numer one in stealing money from the consumer. there services are very poor calls droppi...

1.7
Product
Consumer Cellular Phone Plan
I liked
  • Good price until reliability became as issue
I didn't like
  • Everything else
  • Customer loyality
  • Customer service
#1232199
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I had my phone on airplane mode and Consumer Cellular charged me data. I called and they said this was not possible. I changed phone carriers and the problem no longer existed. My husband did not have the same problem so he stayed with Consumer Cellular. Now he is...
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Anonymous
Anonymous

They don't have a plan for less than 250 minutes,they charge $5.00 for every gb over 10,they sell your information to third parties and you get a gazillion phone calls from so...

1.2
Product
Consumer Cellular Phone Plan
I didn't like
  • Fact they charge for data and calls not used
#1229752
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Unlike most of the others, I have never had a problem with Consumer Cellular. The coverage is the same as the big guy's, since they lease space on the big guy's towers. Service has been excellent and costs much less than the big guy's. I need to add that I only use my...
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Anonymous
LS

Your wife could add her phone to your account for a small monthly cost (check current prices - ours was $10). Then choose any plan for the data if she needs it. Consumer Cellu...

Product
Consumer Cellular Phone Plan
#1221264
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Then I took consumer cellular but the signal was poor and after a month I did not pay and moved to AT&T. When I decided to go for AT&T, I went to Target guy who activated Consumer Cellular account. He said if we do not want to keep the same numbers, we can simply stop...
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Anonymous
Jo

You believe a Target guy? What you're saying if you don't like something, stop paying. The car quit, stop paying on it. That is the dumbest thing I ever heard.

1.6
Product
Consumer Cellular Phone Plan
I didn't like
  • When payment stopped service stopped but billing did not stop
#1201658
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to begin with,every plan cost more than said,i had the 55.00 plan wich is billed to you 65.00.,when i stopped my plan that was from the 5th of the month to the next 5th. of the month,i paid my bill to 0.00,and they sent me another bill for 45.00.i think they rip people...
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Product
Consumer Cellular Phone Plan
#1201375
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After 4 mos.of non-working service plan, I was told by CC that I have to include the internet coverage to be able to use my phone for calling/receive calls. Albeit we're supposed to have 250 min/month, we have used less than 30 minutes for the 4 Mos. of service, and...
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Product
Consumer Cellular Phone Plan
#1200443
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