Product: Consumer Cellular Phone Plan Clear all filters (0 of 87 reviews match)
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First of all the first month was not free . I was charged I had a phone and a mobile hot spot the phone was 25.00 a month and the hot spot was 15.00 a month as long as you did not go over your data cap I stopped using the hot spot two weeks before the next billing...
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1.6
Product
Consumer Cellular Phone Plan
I didn't like
  • Heartless to seniors
  • Customer service and
  • Poor service
#1353745
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Consumer Cellular - Overpriced

They show the young geriatrics in a bad light ,you can't tell me that our elderly are just satisfied with just tnt. Once you want data, oh boy. Real people buy data and get unlim tnt with their plans. CC will be outdated in a few years
Product
Consumer Cellular Phone Plan
#1353684
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For the last three months I have been overcharged and the charges keep going up every month. How do I contact cooperate office. Every telephone number I find goes right back to the same place, same horrible people and no options are offered relative to resolving my...
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Anonymous
ANTHONY FERNANDEZ-GRAS

i had similar situation. I cancelled my order before 1 month free. They ignored my request and continuing sending increasing amount bills. I sending complaint to B.B.B. and ma...

GlitteringPekingese
GlitteringPekingese

No thank you.

1.0
Product
Consumer Cellular Phone Plan
#1340820
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Our billing cycle is from the 1st to the 30th/31st. Yet our data cycle is from the 8th to the 8th. There is no option to stop data coverage after a certain amount is used, because they AUTOMATICALLY upgrade you to the next data plan when they PREDICT you will go...
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Product
Consumer Cellular Phone Plan
#1297933
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Purchased a new iPhone 7 and consumer plan. I had been paying about $120/mo with att unlimited plan. All went well with bills (including $25/mo for the phone). Then several months later went WAY up. Now pushing $100 again. Went up 30-40%. Feel duped..
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Anonymous
Tee

Try Cricket Wireless

Anonymous
Clyde

Try Straight Talk cheaper

Product
Consumer Cellular Phone Plan
#1267355
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I have been with c.c for 2 years or so and last week they cut off my services for being 1 day late and no matter how I pleaded with them or how I told them of my cirmumstances they refused to listen to me even after telling them my age(75) and how I depend on phone...
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Anonymous
Mmann

They only cut your phone off if you are required to be on auto pay for not paying your bill. If you call before they disconnect they will extend up to 2weeks

Anonymous
Alleen

I was going to change from AT&T to Consumer Cellular, but I will NOT now. So sorry for your experience. They sound horrible, and shame on them!

Product
Consumer Cellular Phone Plan
#1260931
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Got my mother switched to Consumer Cellular over a year ago on a basic 20 dollar a month plan, come to find out they have been billing her 70 dollars a month for unlimited talk,text and internet for her flip phone. They have been billing her account which is her SSI,...
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1.6
Product
Consumer Cellular Phone Plan
I didn't like
  • Unfair unethical refund policy
#1246401
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Consumer Cellular is the worst cell phone company I have ever done business with. When you get an unlimited plan that means that there shouldn't be any more charges on your bill. Plus when they advertise at $25.00 a month then that is what it should be, if there are...
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Anonymous
John

I have Consumer Cellular and they recently upgraded their phone tier to unlimited calling and I have never been charged for any overages with 3 phones on a shared family accou...

Product
Consumer Cellular Phone Plan
#1243325
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Y. B. – 04/22/2018 I am a CC client for more them five years and I enjoy the services until June 2017, when they charge me for a service I never used. I contacted Customer Service by phone and by email but they refuse to take off the amount they had charge incorrectly....
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Product
Consumer Cellular Phone Plan
#1238744
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My husband and I switched to Consumer Cellular. We both have iPhones, so all we needed was a SIM card. The first cards we received were T-Mobile. We were expecting AT&T. It took a while to get everything activated. We had to call back several times to get everything...
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2.4
Product
Consumer Cellular Phone Plan
I liked
  • It was cheaper than our previous plan
I didn't like
  • Somehow increased our data usage
#1238422
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