Product: Consumer Cellular Mobile Phone Service Clear all filters (61 of 61 reviews match)
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What a joke! My last bill was for 99$!!!! I feel totally cheated and not once did their customer service agents offer me to enroll in autopay. All in all, if you like surfing the web at the speed of light and prefer to spend less while your at it, look elsewhere because consumer cellular...
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Consumer Cellular Mobile Phone Service
#1281131
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Due to retirement and financial restraints I had to start using Consumer Cellular as my provider in 2016. I received my new phone and right away I noticed that I only got one bar and I constantly got cut off. If I had written down to many responses from the many phones...
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Anonymous
Blu

I don't understand the first part of your complaint. It makes no sense.

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Consumer Cellular Mobile Phone Service
#1239478
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we switched 3 phones over from vzw only because a phone we had purchased from best by was only gsm copable wriye out of the gate it was obvious this was a joke. service was poor at best one to zero signal. text as well as date was slo to not working switched back to...
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Anonymous
C stitches

Exactly, Consumer Cellular is a horrible company. One day for a text to through, nobody can hear me on the so they hang-up, chronic failed messages, buffers, no connection, ca...

1.0
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Consumer Cellular Mobile Phone Service
#1235471
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I ordered an iPhone 8 from Consumer Cellular, the phone arrived with T-Mobil as the provide, the service/connection was terrible. I contacted Consumer Cellular to activate the Wi-Fi Calling and they were unable to connect the Wi-Fi calling, they recommended that I get...
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1.0
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Consumer Cellular Mobile Phone Service
I didn't like
  • False advertising by consumer cellular
  • No service to speak of
#1230296
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Have been with Consumer Cellular for well over a decade. Extremely pleased until just recently. Major phone issues i.e. lost txt history, photos, contacts & calendar. Basically, I lost my history esp with photos that I can not replace of 90+ yr old friend! Consumer...
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1.0
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Consumer Cellular Mobile Phone Service
I didn't like
  • Follow up service
  • Quality of service
  • Very poor service
#1228347
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We have had two cell phones (not smart phones) for more than six years with Consumer Cellular. The cell phone service has been reliable and we have used it Nationwide. There are spots (mountains in New Hampshire) where there is no service, but there is no service...
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Consumer Cellular Mobile Phone Service
#1220895
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Consumer Celular cell phone service SUCKS & your customer service is even worse. If you are a consumer & are thinking of switching to this company, Their customer service reps are not trained properly, if at all & I got passed from one to another like a hot potato,...
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Anonymous
Rex Wooley

Don't believe the B.S. you read about how good consumer cellular is supposed to be ! After porting my phone number to them from C-Spire and supposedly being ready for service,...

HystericalCaterpillar
HystericalCaterpillar

Consumer Celular cell phone service SUCKS & their customer service is even worse. If you are a consumer & are thinking of switching to this company, Their customer service rep...

1.0
Product
Consumer Cellular Mobile Phone Service
I didn't like
  • Prepare for much frustration with customer service
#1220317
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My 79 year old husband has had Consumer Cellular for a couple of years without any problems until a couple of months ago. Every time I would call him it would ring 4 or 5 times and then go into his voice mail. SO....we ordered a NEW version of the flip phone he wanted...
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Consumer Cellular Mobile Phone Service
#1210267
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Dishonest don't use consumer cellular.

Dishonest don't use consumer cellular.
I have no survice and it works one minute and then it doesn't don't go to this company its not worth it I was unable call 911 few months ago and something bad happend and they are not there to help disappointed with the quality when I get my taxes back paying this off and quiting their survice
1.8
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Consumer Cellular Mobile Phone Service
#1210265
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I was skeptical when my husband wanted to change to CC from verizon, so had him specifically ask them to make absolutely certain there would be NO interruption/lack of phone or texting services during the change-over.He was assured that it would "seamless" with no...
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2.0
Product
Consumer Cellular Mobile Phone Service
I didn't like
  • Customer service
  • Customer are lied to
  • Service rep says - i did not tell you that what can i do
#1207176
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