Manufacturer: Consumer Cellular Category: Phone Services Clear all filters (24 of 24 reviews match)
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First Off, Courteous Employees DO NOT MEAN GOOD CUSTOMER SUPPORT!I changed to CC about two months ago after being fed up with AT&T's Off Shore Customer Service. I can't understand them (AT&T Support) - They can't understand Me! Reduced Bill was very low in my decision...
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3.0
Product
Consumer Cellular Mobile Phone Service
I didn't like
  • Lack of knowledge of most cc customer service employees
#1049765
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Got a phone from them and all of a sudden stopped downloading pictures sent from family.Had been downloading and not changing anything just stopped. Have spoken 4 times with CC. They have reset many apps without success. Have been to Target 3 times without success....
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1.0
Product
Consumer Cellular Mobile Phone Service
#1021509
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Consumer Cellular - Bank Account Charged After Discontinuation of Service
I called Consumer Cellular to discontinue my service and was assured that no more would be withdrawn from my bank account. After being charged again, my account went into 'overdrawn' status, and I was told by each Consumer Cellular Rep. that I was "given...
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Anonymous
cheryl

i took my bank account off the site but they still mailing me for more money now they put on extra 10 bucks. they not going to money i don't even have. creeps. like right ...

2.0
Product
Consumer Cellular Mobile Phone Service
I didn't like
  • Service
#1009348
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Consumer Cellular Mobile Phone Service Review

#930118
Worst service ever! Have account set up on auto payment from debit card, due on 3rd of month,they suspended my phone on 3rd, didn't bother to put it thru, had to call. Plus service sucks!
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Consumer cellular didn't have an answer why there is no service when I use try to make calls in certain areas in state. ATT towers although red in CC map will not pick up calls. To eliminate service, I can't keep my same number. Is it worth it?.
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Anonymous
AlexHouse

Thanks for your comments. It's always better to research a company before you decide to do business with them, It will save you a lot of disappointments and frustration. Afte...

1.0
Product
Consumer Cellular Mobile Phone Service
#1006650
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I have switched to Verizon Wireless and happy to be done with the Consumer Cellular scams. Again, don't trust these people, verify and don't believe the "expected" usage amounts on your mobile. It is just a way to boost your service that will cost more, of course. I...
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Product
Consumer Cellular Mobile Phone Service
#1004750
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Consumer cellular is'a ripoff.company..l cancelled after just a few months. Was given asurances account was cancelled they continued to take payments from my bank account for 2 months After numeerous calls l never was credited..gaveup..check their reveies avg 2...
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Product
Consumer Cellular Mobile Phone Service
#1002009
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I somehow missed paying my December bill.In mid January I got a notice that I was behind with my current bill. I paid this by electronic check to arrive the next day. I then found out my service had been suspended. I called to tell them the payment had been...
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3.6
Product
Consumer Cellular Mobile Phone Service
#993743
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1) told representative that i was not ready to activate and use any minute, but got the bill from consumer cellular few weeks later. Got told it for Fee and tax , for what?? Acct never got activated , Robbery!!! 2) Got hard inquirly on your credit report. Never got...
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Product
Consumer Cellular Mobile Phone Service
#992951
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My husband has been with consumer cellular fo 4 years now. We love it. I, on the other had, have been with Sprint. They suck. We use his phone most of the time becauyse he seems to always have bars even when I do not. I am now out of contract & switching to consumer...
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4.9
Product
Consumer Cellular Mobile Phone Service
#991490
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I gave consumer cellular a try. Couldn't use the phone I already had contrary to the commercials on tv. I had to buy a new phone. I did get lucky and got to keep my number, for all the good it did me. Despite the claims of the commercials, You have to carry around a...
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Anonymous
Anonymous

the worst customer service ever returned 2 phones said both were missing parts which were not still being billed late charges spent over 10 hours on phone with this company st...

1.0
Product
Consumer Cellular Mobile Phone Service
I didn't like
  • Everything
#990731
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