Product: Consumer Cellular Mobile Phone Service Clear all filters (0 of 69 reviews match)
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Consumer cell ported my phone to AT&T before the arrangements were complete by several days. They left me without phone service until I reached the porting department. Porting fixed the problem after several calls to Consumer cell and AT&T to find the source of the...
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Consumer Cellular Mobile Phone Service
#1353419
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Despite our phones being WiFi calling capable (and doing wifi calling on another carrier), it wouldn't work on Consumer Cellular. Learned that their other provider (T-Mobile). Finally able to get one device to connect (sporadically). Cancelled one of the lines 10 days...
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1.0
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Consumer Cellular Mobile Phone Service
#1352518
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Called and talked to consumer cellular for hours. Talked to AT&T (previous user) and they couldn't help either. Went to Target to talk to tech and no help. No refund for sim card given, just a credit to my account. Well I closed my account and so there will be a...
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1.0
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Consumer Cellular Mobile Phone Service
I didn't like
  • Very poor service
#1302744
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What a joke! My last bill was for 99$!!!! I feel totally cheated and not once did their customer service agents offer me to enroll in autopay. All in all, if you like surfing the web at the speed of light and prefer to spend less while your at it, look elsewhere because consumer cellular...
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Consumer Cellular Mobile Phone Service
#1281131
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When planning a 27 day trip to Europe, we converted both of our Consumer Cellular phones to international roaming and were advised by Consumer Cellular that everything was set. On arrival in Europe we found that our phones would not work and figured it was lack of...
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4.1
Product
Consumer Cellular Mobile Phone Service
I liked
  • Great until this week
I didn't like
  • Customer service
#1263164
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I ordered a moto plus 5 from consumer cellular thinking I was getting a better phone My old phone had a better signal. I have to go out side to get a signal. Is it att since they piggy back off of them? Thank You What can be done with it. Is it my phone or the carrier...
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Anonymous
Pete

It's possible this is just a Moto G5 issue, but be aware that when Consumer Cellular ships out new/replacement phones they usually switch the network SIM from ATT network to T...

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Consumer Cellular Mobile Phone Service
#1257219
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I really liked Consumer Cellular when I first signed up. After a few months I noticed that when I tried to message my family the messages came back as being blocked. Seeing as I did very little texting I paid little attention. Then we took a trip to Disney World in...
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Consumer Cellular Mobile Phone Service
#1255237
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I live and work around the greater Los Angeles Area and Orange County ( just south of Los Angeles). this entire weekend my phone just says "searching" but it does not connect to the internet and my phone doesn't work. It's not my phone, there is just no service. I have...
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Consumer Cellular Mobile Phone Service
#1249588
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Since there's no contract I was told just don't pay for the month not using and could stop anytime. I called you service dept first of April and advised of this. I told them stop service no longer want and stop put late fees and calling me. This is the last time I'll tell y'all. Mobile...
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1.0
Product
Consumer Cellular Mobile Phone Service
#1245733
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Due to retirement and financial restraints I had to start using Consumer Cellular as my provider in 2016. I received my new phone and right away I noticed that I only got one bar and I constantly got cut off. If I had written down to many responses from the many phones...
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Anonymous
Blu

I don't understand the first part of your complaint. It makes no sense.

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Consumer Cellular Mobile Phone Service
#1239478
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