Consumer Cellular - Customer Care Review from Fort Wayne, Indiana
2 comments
I posted a review in detail that they took down. Ill sum it up!
They chatged me 675.00 for a monthly charge for 3 cell phones! Customer setvice refused to talk to me. I am suing the *** out of them!
I have dates, names and times. Read this fast before they take it doiwn!
Reason of review: Poor customer service.
Location: Fort Wayne, Indiana
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I had Consumer Cellular for 3 months. It said it started at $10.00.
The first bill was for $45.00 and I had made only 5 calls within my city. I called them on this and they were certainly not willing to listen, so stopped them and got another bill for not using the phone for over $200.00
What a farce they are and I cannot believe that AARP would tell us it was great and they continue to let them advertise.
Its me again. The person who went from 139.00 a month to 675.00 a month.
When I finally got through to customer service after waiting over an hour, giving my social security number, full address, full name Dennis from customer service said he couldn't talk to me because I couldn't provide a "security code" I was never given!
I'm using that 675.00 to contact a lawyer to sue them and stop them from scamming others. Just because I'm a 60 year old widow doesn't mean I'm ***!