Product: Consumer Cellular Cell Phone Unlock Clear all filters (9 of 9 reviews match)
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1.0
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Consumer Cellular - Total Rip Off! Sales & Service
Consumer Cellular - Total Rip Off! Sales & Service
This by a company that is endorsed by LIBERAL LEANING AARP. I’m sure I’m not the 1st customer that became infirm in my old age and had problems paying my bills. So what I paid for is now rendered useless. Then when I looked online for reviews of Consumer Cellular they...
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Review
#1609479 Review #1609479 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Pros
  • Nice to talk to
Cons
  • Tell customers policy before you buy phone
  • Never own what they sell
  • Deception
Reason of review
Access/ activation issues
Loss
$150
Preferred solution
Unlock what I paid for
Tags
  • Unlock Code
I Agee with everything Bob59 said. Tried to tell the woman at CC that when I called to get hooked up, they did not check to see if I could get service. We live in the country and have very few towers around us. People in the cities don,t understand this. Every time I...
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1 comment
h.kitchener
#1579233

Once you received the phone and saw there was no service, you let them scam you by trying things that wouldn't work. Now you have an expensive table weight. Eat the phone cost and learn from it.

Review
#1380118 Review #1380118 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund
1.3
Details
It was good until I needed to add my 10 year old son to the plan. I needed unlimited data and Consumer Cellular does not have this option. When I tried to change to a new provider with affordable options, they wouldn't unlock my 10 year old's phone because I didn't...
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Review
#1330705 Review #1330705 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Cons
  • Bad business practices
  • Unfair unethical refund policy
  • No empathy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$173
Preferred solution
Let the company propose a solution
Tags
  • Sneaky Business Practices
1.1
Details
I went there to get this great service They talk about, well My phone Mine is payed for Unlocked clear, They would'nt hook it up, They Lied to me Then sold me a phone and contract I Did"nt Want, They got there money, I closed it first thing, Wanted refund on phone they...
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2 comments
Anonymous
#1510262

Consumer Cellular does not have contracts. You must be talking about a different company

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Review
#1289343 Review #1289343 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Cons
  • Customer service could not resolve problem
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Unlock The Phone you sold me
Tags
  • Untrained Management
If the US FTC was really worth a hoot Americans would not have to deal with abuse from Consumer Cellular (CC), but no FTC will touch those who are in their back pockets! JD Powers rates CC the highest in customer service, that should tell anyone those at JD Powers...
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3 comments
Anonymous
#1508877

Reviewer seemed to be uneducated. Too many misspelled words.

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Review
#1288641 Review #1288641 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Reason of review
Poor customer service
1.0
Details
DO NOT USE THIS COMPANY IT'S A COMPLETE RIP OFF. THEY SAY THEY WILL CHARGE YOU A CERTAIN AMOUNT TURNS OUT WAY HIGHER PRICE THAN NORMAL. I WAS NEVER TOLD ONCE A DISCONNECT WITH THE COMPANY, THAT THEY WOULD NOT UNLOCK MY PHONE SINCE I ONLY HAD 2 MONTHS OF SERVICE...IN...
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1 comment
Anonymous
#1449742

Thanks, I was thinking about using them, but now I will not after reading other disgruntled users of Consumer, such as yours.What nickname, it did not as for a nickname.

Review
#1210169 Review #1210169 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Reason of review
Return, Exchange or Cancellation Policy
Loss
$670
Preferred solution
Full refund

Consumer Cellular Cell Phone Unlock Review

1.0
Details
They are a bunch of liars and thieves!!! Will not unlock their phones once u try to switch companies..they are by far the worst i've ever dealt with!!! Stay away,.if not, u will regret it........
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Review
#948082 Review #948082 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Reason of review
Poor customer service
2.3
Details
Went from Sprint to Consumer Cellular to obtain a coverage area I wanted, that Sprint HONESTLY said they did not have. Consumer Cellular said they did, but it was a baldfaced lie. After a few frustrating months I dropped them and went with a proven provider for that...
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1 comment
Anonymous
#1269982

Worst Cell company ever. Have SO many no - service areas I can't even start.

Disabled the Nokia phones we bought and sent "free" "replacement" POS that doesn't even have a texting keyboard. Not to mention it's huge and hideous. I mean, seriously? a giant flip phone with 3 possible ring tones and a simple text takes 20 minutes to "scroll thru".

I cannot hate it enough.

I'm a senior, not an ***. Sure they sell decent phones -for twice as much as any other provider

Review
#805477 Review #805477 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Pros
  • Rugged huawei flip phone
Cons
  • Whole experience
  • Refusal to unlock phone for resale
  • Misrepresenting coverage area
Reason of review
sold a product that can't be used
Loss
$12
Tags
  • Poor Client Service
  • Un-thruthful Coverage
  • Refuse To Help
after an issue between my credit card company and consumer cellular, consumer cellular shut off my phone service without ever attempting to contact me. i was never given a chance to address the issue before they shut off my service as a first line of action. then, i...
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Review
#463390 Review #463390 is a subjective opinion of poster.
Service
Consumer Cellular Cell Phone Unlock
Loss
$26
Tags
  • cell phone carrier consumercel

Contact Consumer Cellular Customer Service

Mailing Address:
Consumer Cellular, Incorporated
12447 SW 69th Ave
Portland, Oregon 97223
United States
Phone:
(888) 345-5509
All Consumer Cellular Contacts

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