Product: Consumer Cellular Cell Phone Activation Clear all filters (11 of 11 reviews match)
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I ordered a phone and paid extra for 1-2 day shipping and other than having to jump through hoops with outdated methods of proving my address and name (photos send via email and repeated confirmation calls) it was finally confirmed and sent out and supposed to arrive...
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2.1
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Consumer Cellular Cell Phone Activation
#1217299
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they say its fast and easy to start talking like *** it is if I were sick and close to death I sure as *** couldnt get help on consumer cellular phone now could I asking me for a complete ssi number and my credit card # or Debit card# *** I'm 80 years old last thing I...
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Anonymous
bob

I'm sure card number have been slipping out

1.0
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Consumer Cellular Cell Phone Activation
I didn't like
  • Lose of money
#1206680
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Only young people have the time and patience it takes to deal with Consumer Cell.Us oldsters just don't have enough time left on this planet to spend it dealing with endless problems, and waits, and holds, and incompetence, that come with Consumer Cell. Another hour on...
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Consumer Cellular Cell Phone Activation
#1200657
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Consumer Cellular - A nightmare!!

My present Att phones could not be used and they never told me this when i signed on. They are not trueful, very missleading. I'm very frustrated. M6 Our ohones are nit too old. Still paying on one. Cellular wants to sell you their phones.
1.0
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Consumer Cellular Cell Phone Activation
#1199177
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Switched yesterday at Target Was told to take our phones to AT&T to unlock the phones but they refused to.So we tried to put in a unlock request and still no calls in or out. This is why I would never advise anyone to switch from another carrier. It's not worth the...
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1.4
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • No phone service 33912
#1168891
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I set up an account online and requested sim cards for our phones.When they came I called and tried to activate them. While both reps I spoke with were very nice, in the end I was told neither phone could be configured for CC's network. Solution: buy new phones (mine...
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2.1
Product
Consumer Cellular Cell Phone Activation
I liked
  • Customer service agents
I didn't like
  • Everything else
#1160523
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I ordered a phone from Consumer Cellular and was told to call to activate when it arrived. I called and the customer service person asked me for the number on the box. I had already discarded the box. No one EVER told me to keep the box. I was told to open the back...
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1.0
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Customer service
#943168
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Have tried to activate a new SIM card with no success. After 5 hours of frustrated efforts. am now convinced Consumer Cellular either only has 1 person on customer support (wait time is 10-15 min. @ 9.30pm !!!!, or has gone out of business. Activation code was supposed...
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1.0
Tuckerton, New Jersey
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Customer service
#822258
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I was transferring my service to Consumer Cellular using my friend's old phone. After receiving the new Consumer Cellular sim card, inserting it in the phone and find out it was locked, I called Consumer Cellular to notify them that the phone I was to use was locked. ...
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Derby, Connecticut
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Customer support
  • Follow up service and support
  • Quality of service
#609593
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I bought a Consumer Cellular (CC) phone from a 65 year old women. She was told from CC customer support the phone is unlocked. However the phone was SIM Network locked. I called the CC support for unlocking and I was told they cannot because I do not have an account...
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stephenschoen351
stephensc***n351

I have been a satisfied CC customer for 2 years. I needed to reset my APN (data access) after fixing my cell phone. This phone was an ATT android phone before I switched to ...

1.0
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Customer support
#549703
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