Product: Consumer Cellular Cell Phone Activation Clear all filters (7 of 7 reviews match)
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Switched yesterday at Target Was told to take our phones to AT&T to unlock the phones but they refused to.So we tried to put in a unlock request and still no calls in or out. This is why I would never advise anyone to switch from another carrier. It's not worth the...
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1.4
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • No phone service 33912
#1168891
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I set up an account online and requested sim cards for our phones.When they came I called and tried to activate them. While both reps I spoke with were very nice, in the end I was told neither phone could be configured for CC's network. Solution: buy new phones (mine...
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2.1
Product
Consumer Cellular Cell Phone Activation
I liked
  • Customer service agents
I didn't like
  • Everything else
#1160523
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I ordered a phone from Consumer Cellular and was told to call to activate when it arrived. I called and the customer service person asked me for the number on the box. I had already discarded the box. No one EVER told me to keep the box. I was told to open the back...
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1.0
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Customer service
#943168
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Have tried to activate a new SIM card with no success. After 5 hours of frustrated efforts. am now convinced Consumer Cellular either only has 1 person on customer support (wait time is 10-15 min. @ 9.30pm !!!!, or has gone out of business. Activation code was supposed...
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1.0
Tuckerton, New Jersey
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Customer service
#822258
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I was transferring my service to Consumer Cellular using my friend's old phone. After receiving the new Consumer Cellular sim card, inserting it in the phone and find out it was locked, I called Consumer Cellular to notify them that the phone I was to use was locked. ...
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Derby, Connecticut
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Follow up service
  • Customer support
  • Quality of service
#609593
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I bought a Consumer Cellular (CC) phone from a 65 year old women. She was told from CC customer support the phone is unlocked. However the phone was SIM Network locked. I called the CC support for unlocking and I was told they cannot because I do not have an account...
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stephenschoen351
stephensc***n351

I have been a satisfied CC customer for 2 years. I needed to reset my APN (data access) after fixing my cell phone. This phone was an ATT android phone before I switched to ...

1.0
Product
Consumer Cellular Cell Phone Activation
I didn't like
  • Customer support
#549703
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I thought Consumer Cellular was a good idea, as AARP has a program through them for seniors like me that do not use their cell phone all the time. Unfortunately, Consumer Cellular's phones are a joke. I got the Motorola WX345 for my husband and myself. My...
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Anonymous
Roger Munson - Florida

In a nutshell.....it is a general consensus, me included, between billing issues,equipment failure,dropped calls, poor reception, and reconditioned phones.... Consumer Cellula...

Product
Consumer Cellular Cell Phone Activation
#322921
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