Product: Consumer Cellular Account Clear all filters (0 of 35 reviews match)
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This company has no morals or class. I have asked 3 times to cancel my account on phone and by email, and nothing happened. They have been charging me weirdly and can not explain it right. Obviously the customer reps are untrained. Today i called to have them cancel it...
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Product
Consumer Cellular Account
#1221226
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Totally incompetent.They posted my payment to someone elses account, then tell me I am past due and set up an arrangement on my account so they have 5 days to "investigate" what happened to my payment. Hell, I got on-line and in 5 minutes time, could clearly see the...
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1.0
Product
Consumer Cellular Account
#1200277
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I called Consumer Cellular and told them I bought one of their cell phones and I have a land line with Spectrum. I had seen a advertisement on TV that said you can have your cell phone and land line with the same phone number. (I`m a 70 year old and this is my first...
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3.3
Product
Consumer Cellular Account
#1194049
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I have used consumer Cellular on and off for years and only had problems currently when they claimed that I my daughter owes them $295. I know for fact she has never had a account with them because she was always under my name and account number...plus they closed my...
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Anonymous
B.a.lebrun

Not resolved.. again issues complaint thru aarp.

Anonymous
Marcie

WOW! THOSE PEOPLE WORKING THE PHONES, I HOPE ARE REALLY NOT ASSOCIATED WITH AARP BECAUSE THEY ALL ACT LIKE THEY DIDN'T PASS 6TH GRADE. I WILL NEVER DO BUSINESS WHERE I CAN'T...

Product
Consumer Cellular Account
#1111736
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I switched to another carrier.I switch 3/10/17. The bill closing 2/28/17 was paid for 58.00 showing a zero balance. I never received a bill after that until this month 5/10/17 showing 50.96 due. When we called from at&t 3/10 and closed the account they said it would be...
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1.0
Product
Consumer Cellular Account
I didn't like
  • Threaten you with additional charges
#1046287
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Being out of the USA from December to February and having paid my account in full as per normal, I requested that for the current cycle of January 6th.to February 6th that my account be SUSPENDED, I was told that the policy was to cancel the account and I may reinstate...
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3.2
Product
Consumer Cellular Account
#1004414
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I was looking at my checking account and seen that someone from Consumer Cellular had taken money out of my account without my approval. I have been on the phone with several different people and they all say that it wasn't them. One of them said oh you don't need to...
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1.3
Product
Consumer Cellular Account
I didn't like
  • Customer service needs to be retrained and know answers when ask
#939569
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I recieved a letter yesterday saying i Couldnt purchase a tablet on pay by month due to my credit score.yes i have several medical bills,BUT i always paid my bill with you and have purchased 3 phones from you.you should base our buicess together! Iwill use your service...
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Anonymous
Anonymous

Did you really just openly admit to everybody how petty and ignorant you are, by telling us that you don't like this company enough to complain because they wouldn't let you b...

Product
Consumer Cellular Account
#817659
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I've called the company at least 10 times and my phone still doesn't work properly. I can't access my messages, can't respond to texts, can't use prompts like when I call the bank to check my account, and I can't get them to send me another SIM Card. I've tried calling...
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Product
Consumer Cellular Account
I liked
  • Cheap plans
I didn't like
  • Customer service is the worst
  • Conflicting advice
#816448
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I depend on my phone because I live alone. When my daughters, which one lives in Montana, couldn't get me my older daughter had to drive to my apartment. You told me I needed a sim card. I tried to call you people on my daughters phone only to be told that there...
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rollo2016
rollo2016

Nedra, this is NOT the place to cancel your phone service, and it is unwise to put your phone and account number online for all the world to see. You need to cancel by calling...

Product
Consumer Cellular Account
#813548
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