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Consumer Cellular VM not working

1.0
Details
VM gets msg "service not available". Called support, reset vm, no fix. Did this 3 times on 3 lines. Problem with ATT towers, fix in 1 wk to 1 mth. Sending 3 ATT sims next week. Doubt this will fix problem. No notice from CC.
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Review
#1685453 Review #1685453 is a subjective opinion of poster.
Service
Consumer Cellular Technical Support

Consumer Cellular in Columbus, Ohio - Sim cards

1.0
Details
Called customer service to get new sim cards . The lady said they would be sent out . We called back after 7 days and a We are very person said they have not been sent out. We have been with them for 8 years. We are very disappointed.
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Review
#1684731 Review #1684731 is a subjective opinion of poster.
Service
Consumer Cellular Customer Care
I have a new DORO 7050 which I received Sept. 25th and it only works sporadically. I live alone, with health problems, and am afraid that I will have an emergency and not be able to call 911. My name is Patti Powers and my phone# is 561.649.1001. If you'll pull up my...
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1 comment
Anonymous
#1763619

I recommend StraightTalk from Walmart. Get a quality phone and reasonably inexpensive service.

Put the monthly charge on a credit card so you don’t have to renew every month. Two important things to know... you have to update your charge card information when your card expires, and more importantly your service provider needs to be told to put your address in the 911 system because any cell phone can be used anywhere in the country.

In other words calling 911 may not get a responder to your address unless #1 you can physically tell them your address or #2 you have told the cell company to put your address in the 911 system! —A former cell company rep.

Review
#1683633 Review #1683633 is a subjective opinion of poster.

Consumer Cellular in Mooresville, North Carolina - Voice mail broken

Multiple complaints across the eastern US and no real believable response from CC, They say it is a Tower Issue and ATT is responsible. Not seeing these same complaints from real AT&T folks. Have had CC say I could try T Mobile now they say that this isn't a solution. So how do they blame this on At&T? How is this a TOWER isssue ? I see folks in GA, NY, NC as here in SC . They can not all be on the same tower
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Review
#1682039 Review #1682039 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund

Consumer Cellular in Palm Coast, Florida - Doro 7050 is a piece of crap!

1.0
Details
Have had 2 of these, both with the same exact problem - an out of control key board; texting is all but impossible! Curse the whole time I attempt to text! I thought the 1st one was a bad phone, so took it back to target and exchanged it for another - wrong! It's the doro 7050 phones! The different stories I got from customer service about this issue - ridiculous! There is no fix! I filed complaints with the Bibb, and consumer cellular never responded; also same when I filed one with pissed consumer! Never had this problem with my 1st doro phone, so what happened with this upgrade?
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Review
#1681418 Review #1681418 is a subjective opinion of poster.

Consumer Cellular in Canandaigua, New York - No voice mail

2.0
Details
It's been down for over a week - completely unacceptable and they have no clue when it's going to be fixed. Terrible service - as soon as I can find a substitute I'm gone.
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1 comment
BestSeaOtter933
#1762789

Amazing as they it is a TOWER ISSUE. Really ??

So yall have the same tower in NY as we do in SC . I don't think so.!!

Been getting the same bs run a round for a week. They are obviously trying to cover up a bigger issue

Review
#1680926 Review #1680926 is a subjective opinion of poster.
Cons
  • No voice mail
Reason of review
Bad quality

Consumer Cellular - Pay my bill

How much is my bill,I paid 60.00 on my bill,how much do I owe
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Review
#1680874 Review #1680874 is a subjective opinion of poster.
Product
Consumer Cellular Account
Reason of review
Problems with payment
Loss
$100
Preferred solution
Let the company propose a solution

Consumer Cellular - No voicemail

I am in south Georgia , unable to access voicemail for over 2 weeks now! CC blames it on AT&T, this is totally unacceptable!
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Review
#1680524 Review #1680524 is a subjective opinion of poster.
Service
Consumer Cellular Mobile Phone Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Consumer Cellular - Voice mail broken

2.0
Details
No voice mail service for over two weeks. Inconsistent storys from customer service . Basically it is a regional issue with no expectation of a solution date. Obviously there is a breakdown with their service providers
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Review
#1680189 Review #1680189 is a subjective opinion of poster.
Product
Consumer Cellular Account
Pros
  • Price
Cons
  • Voice mail not working
Reason of review
Access/ activation issues
Preferred solution
Price reduction

Consumer Cellular - Voicemail has locked up on Galaxy J7, cell did a stupid update ..

Why is Smart phone icon showing ?? My voice mail goes directly to calling voice mail and asking me for a password. A passcode... then says I may have dialed wrong number I didnot dial any number just voicemail prompt. Saying I've entered wrong. Sorry you having trouble Good Bye.. Well What the heck is happening consumer Cellular. a
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Review
#1680172 Review #1680172 is a subjective opinion of poster.
Reason of review
voicemail is jacked
Preferred solution
Let the company propose a solution