phone service customer service customer bill phones cell account problem calls

Consumer cellular kept me on infinite hold

Two items..when I call you people foe information, I keep getting th same please bear with us message over and over.. is your endless tape broken? second question: what is 1-000-000-0000 ? I keep getting called and that appears..number .what is it? Also, when I try to click on to "I have read and agree to the Pissed Consumer Terms of Service link and I get a beep....so I pressed agree just to send you this message...please reply I am, posting sixteen more words so that I meet you verbal minimum and so on and so forth.
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3 comments
Anonymous
#370032

I have been with tmobile since they were called voice stream and am fed up with paying more for less. I'm at the end of my 5th 2 yr contract looking for a new provider.

This company looks like trouble I don't need. Is good value and good customer service too much to ask?

Anonymous
#369193

I wasn't quite sure about this company. I was actually going to switch over to them because I am tired of my high *** cell phone bill with T-mobile.

But as I was doing research I came across all these complaints about this company and now I think I'm just going to suck it up and deal with it. I know that no service is A-1 but this is just truly ridiculous to have these many complaints about one company....Thank u guys for helping me to decide.

Anonymous
#355499

I,too recieve these 1-000-000-0000 calls.recieved one last on oct. 4th,plus others before that. would also like to know.

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#238254 Review #238254 is a subjective opinion of poster.
I have bought 3 cellphones from consumercellular, that did not work. Now I have one in another persons name that I cannot get changed. Please help me.They have replaced them, after a long time. I have asked them three times to get the phone number changed, with no...
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1 comment
Anonymous
#387923

This happened to me also. 2 CS reps said they would fix it, but didn't. Two months later I got hold of a 3rd rep, and he simply assigned a

new number to me, problem solved immediately.

Also, if Richie's name keeps showing up on your friends' phones, they have to clear out their missed calls cache to see the new caller ID, which is "Cell Phone", not your name.

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#237618 Review #237618 is a subjective opinion of poster.
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Consumer Cellular Phone Service
Consumer Cellular began charge when UsPs show that the phone is located at your post office. Even if you don't get a notice from UsPs, Consumer Cellular charge you. The charges should began at activation. Even if you don't get a notice from UsPs, Consumer Cellular...
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#234311 Review #234311 is a subjective opinion of poster.
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Consumer Cellular Phone Service

Consumer Cellular - "Caveman" Customer Service

Consumer Cellular is the official AARP no contract phone service. Can't believe they do not have a call center to handle problems 24/7, but they don't. Only available during business hours. Makes it very difficult to pay on-going service bills. On-line, can't seem to pay by credit card. Just seems like a primitive outfit. One hundred words are required so let me simply re-iterate that it is very difficult to pay one's bill or reach anyone associated with Consumer Cellular, the official AARP no-contract cell phone service. Yes, that is right
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3 comments
Anonymous
#951011

SO who is really living in the Stone Age here? Hmmm

Anonymous
#580119

I have had great help from customer service and pay my bill online every month with a credit card.

Anonymous
#298067

i pay my bill online every month with a credit card and have for about 3-4 years now ... my bill is $20 a MONTH ... im fine with business hours service for $20 a month ...

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#229182 Review #229182 is a subjective opinion of poster.
Service
Consumer Cellular Phone Service
I am a senior citizen that tried consumer cellular for a few weeks and regret every minute of it. I've been using cell phones since the day they became available to the public and I can tell you that Consumer Cellular is the worse cell phone service that I've ever...
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6 comments
Anonymous
#915392

I tried CC for less than 24 hours no voicemail and support sucked - I think they use recycled phones because I just could not get nowhere with it--everytime you contact them a different person this ought to tell you something.

who ever gave them a positive review is on the take and yes there is a company worse than verizon

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#213667 Review #213667 is a subjective opinion of poster.
First the *** phone breaks - breaks, just breaks on July 4th weekend. I lose all contacts, everything. I call and get Peggy on Mars who says call back Monday (Monday was a holiday). There is no place local to get Motorolo phones repaired. Options - be without a...
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4 comments
Anonymous
#951013

Phones don't "break" on their own..and maybe you should of got the protection plan.

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#210444 Review #210444 is a subjective opinion of poster.
I initiated cellular service with Consumer Cellular. On 7-9-2010 I received two Motorola EM330 cell phones. On 7-12 one phone locked up. Upon advice, I removed the battery to reboot the phone. When doing so, the battery door latch became disengaged from the phone body....
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11 comments
Anonymous
#951431

Hey "Anonymous": The latch was snapped back in place and full credit was issued.

I "broke" nothing dickwad.

.

And as a side note, Consumer cellular has COMPLETELY overhauled their policies and

rates, and is currently one of the least expensive GSM carriers with currently good

feedback.

They did a '180'. They also are the least expensive source of GSM phones.

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#191090 Review #191090 is a subjective opinion of poster.
i have had Consumer Cellular phone service and i constantly get calls that people say i called them from all over the U.S. my cell phone caller id has to be open to view the # from the caller. i am convinced that the phone co. and all of its callers are scamers...
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7 comments
Anonymous
#524044

why does everyone hate consumer cellular :?

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#188258 Review #188258 is a subjective opinion of poster.
Service
Consumer Cellular Phone Service