Contact Consumer Cellular Customer Service
Consumer Cellular Phone Numbers and Emails
Toll-Free Number:
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(888) 345-5509
Customer Service:
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(888) 548-6490
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(800) 686-4460
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(888) 465-6685
Consumer Cellular Email:
Contact Information
Consumer Cellular Website:
Consumer Cellular Help Center:
Corporate Office Address:
Other Info (opening hours):
Chat Hours:
6:00am - 5:00pm (PT)
How Good is Consumer Cellular's Customer Service?
Summary of Consumer Cellular Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Consumer Cellular?
Payments and Charges Question:
- “My bill”
- “Lower my bill”
- “Payment”
Product/ Service Question:
- “If you have international connection”
- “I have gotten the paperwork”
- “Phone is broken”
Staff Question:
- “To set up new cel service”
- “Can't get service”
- “My service was cutOff so we were wondering”
Request for Information Question:
- “Need to speak with an agent”
- “Talk to someone about my bill”
- “How to reach/set up voicemail”
Activation/ Cancellation Question:
- “Activate previous cc phone an deactivate Nokia ohone”
- “Cancel service”
- “Activation”
Account Question:
- “Account”
- “Balance”
- “Reset password”
Cards Question:
- “New card reactivation”
- “Put new SIM card in phone and can't use get phone to work.”
- “Sim card”
Return/ Replace Question:
- “I need to change my billing address”
- “Replace broken phone”
- “I have a replacement credit card number”
Employment Question:
- “Former Employee”
- “Bounced payroll check, need new one”
- “Employment”
Shipping and Delivery Question:
- “Phone has not arrived”
Refund Question:
- “Refund”
Other Question:
- “My phone is not able to dial out”
- “Information”
- “I received an email stating that I have changed my plan. I didn't approve that”
About
Consumer Cellular is a nationwide provider of cellular phones and services. Consumer Cellular was founded by John Marick and Greg Pryor in October 1995. The company started out with an emphasis on the Pacific Northwest market. Coverage now includes all 50 US states. Consumer Cellular specializes in cell phone plans for seniors. The company was most recently profiled in The Oregonian's Silicon Forest blog. ReCellular refurbishes and resells the usable cell phones. Phones that no longer work are recycled according to strict environmental standards and the salvaged materials are used to make other products. Consumer Cellular plan includes several bundled services, such as Caller ID, Call Forwarding, Call Waiting, 3-Way Conference Calling, Voicemail and International Direct Dial.
Consumer Cellular is ranked 292 out of 2029 in Telecommunications category
USA, Europe, Canada
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