2.7
  • Customer Service4 votes
  • Motorola moto g2 votes
  • Customer service receptiveness2 votes
  • Customer support3 votes
  • Excessive billing3 votes
  • Quality of Service3 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Jan 22
  • Cellular Phone
  • Motorola Phone Data
  • 333
  • REVIEW RATING 5/5

I purchased a new phone from Consumer cellular. It arrived day before yesterday and I followed (at least attempted to follow) the instructions from the two - Getting Started books in the box. Finally got it set up and downloaded a migration app in the instruction manual. Then yesterday I started getting a notice on the phone that I had exceeded my monthly allowance for data usage. I called... Read more

Was this review helpful? 2 1

  • Jan 21
  • Cellular Phone
  • Lg Nitro P930
  • 133
  • REVIEW RATING 4/5

I originally bought a LG 930 smartphone in January of 2014 from consumer cellular. Paid $267.50 including tax. I returned the phone 3 times, and received the same model of phone, LG 930 because of problems with the phone. It had problems about charging and battery coming disconnected under normal useage. After almost 11 months Consumer Cellular said that they no longer sell this phone because of... Read more

Was this review helpful? 1 0

  • Jan 20
  • Cellular Phone
  • Queensbury, New York
  • Hotspot
  • 1
  • 1
  • 111
  • REVIEW RATING 4/5

when I move my service from AT&T I had a hotspot. I was never told that Android hotspot doesn't work on consumer cellular network. so now to get my hotspot back I have to go back to AT&T Read more

Was this review helpful? 2 0

  • Jan 16
  • Cellular Phone
  • Westerly, Rhode Island
  • Sim Card
  • 127
  • REVIEW RATING 4/5

I bought a new android phone pc tablet combined it needs 2 sim cards to work, 1 for the phone 1 for the tablet. I have gotten no help to set up my phone and was rudely told I could only get 1 sim card. I had bought a phablet last years a special tech set it up with no problem so why can't they get a special tech to help this time. I have always gotten awesome help until now so I am looking into... Read more

Was this review helpful? 0 1

  • Jan 16
  • Cellular Phone
  • Lawrenceville, Georgia
  • Cell Phone Minutes
  • 252
  • REVIEW RATING 5/5

I downgraded from 600 minutes to 200 minutes and there the problem started. I downgraded because I only have 2 persons that I speak to most, my daughter and my sister. My sister was away and my daughter calls were to inform me as to the day's agenda with the kids. Days went by when I received or made no calls. The first month of using 200 minutes they said I went over by $0.25. The next month... Read more

Was this review helpful? 2 1

  • Jan 16
  • Cellular Phone
  • Tulsa, Oklahoma
  • Cell Phone Service
  • 140
  • REVIEW RATING 4/5

Although a friendly company, I feel like I've dedicated loyalty to a company (babysitting) until they have infrastructure to keep up with the more tech driven companies. Even that is bearable until my phone always paid for had no service for Thanksgiving and Christmas. Two months, no reception, we tried new batteries, cell tower discussions, the excuse the company went from2G to 3G, which... Read more

Was this review helpful? 1 0

  • Jan 16
  • Cellular Phone
  • Saint Paul, Minnesota
  • Bill
  • 93
  • REVIEW RATING 4/5

CC (Consumer Cellular) changed the billing period on my final bill and then charged me an additional $25.75, after I ported my number to another carrier. I was given no notification that they would prorate in this manner. When I called CC they claimed that they had sent me an email notifying me of the change but then acknowledged that they had not. CC changed their billing period,prorated the... Read more

Was this review helpful? 0 0

  • Jan 12
  • Cellular Phone
  • Miami Beach, Florida
  • Family Plan
  • 200
  • REVIEW RATING 4/5

The phone stopped working after a few months, my mom was added to our family plan with sprint, so we cancelled, she had the $20 dollar plan, she had gone over a few days on the plan so we were told we would be charged app. $8 dollars on the next billing cycle. She did not sound sincere, sure enough the next billing cycle came, and my bank had a debit of $32 dollars without ever using the line or... Read more

Was this review helpful? 3 1

  • Jan 11
  • Cellular Phone
  • Bowling Green, Kentucky
  • Positive Experience
  • 250
  • REVIEW RATING 4/5

I have Had Several Phones service through the company I worked for. I use Consumer cellular at one time for a long while, I have heard comments about AT&T, Blue grass, and tracfone , I had Just as Good service with Consumer cellular as I did with every other one, some places you get good reception on one and not the other no matter which service you have. It could be a problem with phone .... Read more

Was this review helpful? 0 1

  • Jan 10
  • Cellular Phone
  • Positive Experience
  • 251
  • REVIEW RATING 5/5

In reading these reviews (all 210 of them as of this date), what I find are some people who have legitimate complaints (which is what this website is for)... while others seem to be unaware of how cell phones and companies work (such as the person upset that he has to pay for incoming calls. Welcome to the cell phone world). I'm fairly new to Consumer Cellular but had no real problems getting... Read more

Was this review helpful? 5 0

Had an experience with Consumer Cellular?

Write a review

More results for "consumer cellular"

Categories Results

Product Results

 
×
You are reading about Consumer Cellular.
Filing a new complaint about
×