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    • Quality of service9
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  • Mar 21
  • Cellular Phone
  • Technical Department
  • 1012
  • REVIEW RATING 5/5

called consumer cellular customer service number [888]345-5510,was directed to technical dept.I,Anthony Green cell phone#[978]595-4452 asked tech. rep. Gina from redmond about storage space on my sd card.I asked Gina what can i do if my phone reads sd card full?Gina told me[Anthony] that she could transfer my photos from my phones photo card to an outside server at Google G mail.I[Anthony] told... Read more

Was this review helpful? 5 10

  • 4 hours ago
  • Cellular Phone
  • Consumer Cellular
  • 7

After reading the "AARP recommended" Consumer Cellular advertising in the AARP magazine, including a "Satisfaction Guarantee", 27 months ago my husband ordered 2 phones/2 sim cards (with numbers transferred over from prior cell phone company) from CC. Original sim cards had different numbers and, after contacting customer service, we were advised to send them back and once received, we would get... Read more

Was this review helpful? 0 0

  • Jun 29
  • Cellular Phone
  • Marquette, Michigan
  • Billing Department
  • 37
  • REVIEW RATING 4/5

they don't send a paper bill and they don't send an e mail when bill is due, so most of the time I forget to pay my bill and they cut me off- real nice . I think I will go back to Verizon. All cell phone co's. have one thing in common- they suck! Why do I have to enter 100 words? yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada... Read more

Was this review helpful? 0 0

  • Jun 25
  • Cellular Phone
  • Fox Lake, Wisconsin
  • Family Plan
  • 66
  • REVIEW RATING 4/5

I was on free wi-fi at motel 6 and you charged me over 300 gb,s. I know i was connected to their free wi-fi.I was on free wi fi from around 6 pm til 8.30pm. please check this out for me and let me know.my name is joby blackwell phone #920-253-8526.i do not want to go over my data minutes.I have been watching it very close. I also want to know why youcharge me gb data for using my phone... Read more

Was this review helpful? 0 0

  • Jun 18
  • Cellular Phone
  • Home Line
  • 78
  • REVIEW RATING 4/5

consumer cellular messed up our phone transfer in every way possible- they added a pin number we never did- they tried to move our home/work line that was on form for contact number, the messed up name on account- had us return phone and still no credit past due then they cancel us after we buy new phone and try to activate- but no refunds! They have our number and keep playing games- recorded... Read more

Was this review helpful? 2 1

  • Jun 17
  • Cellular Phone
  • Iphone 6
  • 98
  • REVIEW RATING 4/5

Purchased an iphone6 from Consumer Cellular in March. I had a problem with call volume from day one. Talked to Apple several time and after trying many possible cures with no success, the Apple tech decided it was a hardware problem and the phone should be replaced. Called Consumer Cellular for a replacement as advised by Apple. After more than an hour on the phone (mostly on hold), going... Read more

Was this review helpful? 1 1

  • Jun 16
  • Cellular Phone
  • North Las Vegas, Nevada
  • Cell Phone Service
  • 1
  • 1
  • 59
  • REVIEW RATING 4/5

I want my contacts back. Here is phone number 615-887-1273 HELP for Gods sake HELP ME HELP HELP HELP FOR GODS SAKE HELP I CAN'T CALL MY MOTHER I DON'T HAVE HER NUMBER. MY SON IS OUT SOMEWHERE BUT WHERE I DON'T KNOW BECAUSE I CAN'T CALL HIM. I CAN'T CALL ANYONE. I CAN'T EVEN CALL IN SICK BECAUSE WHY, I DO NOT HAVE THEIR NUMBER. I HAVE NO ONES NUMBER I CAN'T CALL THE AIRLINES TO FLY TO GRAND CANYON... Read more

Was this review helpful? 4 2

  • Jun 14
  • Cellular Phone
  • Berwyn, Illinois
  • Cell Phone Minutes
  • 444
  • REVIEW RATING 5/5

I had read some good reviews about Consumer Cellular, and I am a member or AARP, so I thought trying their phone service would be a good idea. I switched my service from Net 10, which was a bad service provider by any measure. Well, they switched my number and I purchased a new smart phone for $100 because my model was not compatible. Well, I soon found that in order to have a reasonable monthly... Read more

Was this review helpful? 5 2

  • Jun 12
  • Cellular Phone
  • Round Rock, Texas
  • Cell Phone Service
  • 105
  • REVIEW RATING 5/5

I turned my Doro flip-phone off while at the movies. When I turned it on again I could not sync in to the network and thus could not make or receive any calls. When contacting Consumer Cellular I was told that the equipment on the AT&T towers, from which they lease their cellular service, had been changed and that my "old" phone (only 2 years old) would no longer work and that I had to buy... Read more

Was this review helpful? 5 0

  • Jun 09
  • Cellular Phone
  • Freeland, Washington
  • Sim Card
  • 108
  • REVIEW RATING 3/5

By the time I signed up, got the Sim cards, I discovered after several calls that my phone would not work as my Samsung Brightside from Verizon works only on Verizon's CDMA nework. So, the time and effort on this first business with CC is less than stellar. Back to Square one checking the best deal with Affinity (AAA), StraightTalk, AT&T and maybe Verizon again. Ideally, I would like to get... Read more

Was this review helpful? 0 2

  • Jun 09
  • Cellular Phone
  • Wexford, Pennsylvania
  • Cell Phone
  • 85
  • REVIEW RATING 4/5

I BOUGHT A N EW CELL PHONE THERE WAS NO VOLUME YOU SENT ME A REPLACEMENT AND GUESS WHAT THERE IS NO VOLUME I WENT TO TARGETS AND BOUGHT 3 MORE PHONES AND GUESS WHAT THERE IS NO VOLUME I SENT THE FIRST 2 PHONES BACK IN THE MAIL YOU RECIEVED THEM BUT WILL NOT CRDIT MY ACCOUNT CALLED CONSUMER CELLULAR WAS PUT ON HOLD FOR OVER 2 HOURS I FINALLY GAVE UP SO NOW I CALLED THE BETTER BUSINESS COMPANY... Read more

Was this review helpful? 1 2

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