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I have been a customer for four years and have nothing but praise for the service I've received. Will remain a happy camper with consumer cellular! Add comment

  • Dec 05
  • Cellular Phone
  • Titusville, Florida
  • Mobile Service
  • 496
  • REVIEW RATING 5/5

"Just started service with consumer cellular. Customer service was great. The only thing I was NOT told is that I am being charged for calls into my cell phone. I don't get it--the other party is paying to call me and now I have to pay too. It sounds like we are being "screwed" from both sides." Now I have to play "monitor " and check my usage tally every other day, or down the road I will have... Read more

Was this review helpful? 8 2

I was a comsumer cellular customer then I was late paying bill then 2 days later took out of account but my services was never reconnected watch out for them bad products and they will hang up on you when they don't like what your saying Add comment

  • Nov 23
  • Cellular Phone
  • Virginia Beach, Virginia
  • Cellular Phone
  • 1
  • 1
  • 700
  • REVIEW RATING 5/5

I have a cellular phone and a plan through consumer cellular. The phone is a piece of ***, and I can never get texts to go through and can hardly hear anyone when they call me. Yes I have checked the volume etc. I found a better plan and bought a samsung galaxy 4LTG for 30.00. My plan is unlimited everything for 40.00 a month with my new carrier. I looked at consumer cellular phones and... Read more

Was this review helpful? 3 6

  • Nov 23
  • Advertisements and Cons
  • Brooklyn, New York
  • 319
  • REVIEW RATING 5/5

THANK YOU! to ALL that took the time to write about their negative experiences about CC. I am a single parent and can't afford to throw my money away on a product/service that doesn't do what it promises/promotes. I also pray that each CC customer that has negative issues will get them resolved ASAP! God bless you and please take heed (prospective customers) to comments from customer complaints.... Read more

Was this review helpful? 7 1

  • Nov 19
  • Cellular Phone
  • Cell Phone Plan
  • 1
  • 1
  • 994
  • REVIEW RATING 5/5

I joined consumer cellular about 3 months ago and got one of their lower plans that they offer for appr. 22.00 a month, bought the phone from them which was the huawei smart phone, well as soon as the first bill arrived they said we wnt over the data amount that the plan offers the bill was something over 500.00!! tried to straighten it out for them to tell me that's what we used,so they waived... Read more

Was this review helpful? 20 4

  • Nov 17
  • Advertisements and Cons
  • Waxahachie, Texas
  • Cell Phone Service
  • 1
  • 1
  • 492
  • REVIEW RATING 5/5

I tried the service for 30 days, risk free, so they said..... Went thru every up charge they had, still didn't work for me! They would not release my cell phone back to my carrier after claiming it was done. Called about my final bill, when I was pleasantly surprised the gentleman told me I would not get a final bill because of the risk free agreement. I got a bill for $86 today, when I called... Read more

Was this review helpful? 5 0

  • Nov 15
  • Cellular Phone
  • Wichita, Kansas
  • Iphone
  • 294
  • REVIEW RATING 5/5

I bought an I phone throught them and without any customer service I decided to send it back. I sent it on the 30 Oct. and they said they didn't get it until the 12 of Nov. It had to be there by the 11. Supposidly they sent it back and it will take 3 to 5 days for me to get it. I now have to pay for a phone I daon't want. Hura for me and ***. I tried to ativate my phone and while calling them I... Read more

Was this review helpful? 3 1

  • Nov 10
  • Cellular Phone
  • Rockdale, Texas
  • Cell Phone Service
  • 639
  • REVIEW RATING 5/5

My husband and I live in the countryside. We got 2 phones and contract with consumer Cellular. He later switched to Verizon. Both bills was over$50.00. The signal in the country on consumer cellular is most unreliable. I couldn't use my phone for a month. Consumer Cellular had the guts to send me a bill not only for a phone that never worked for the month, they also charged me for what they... Read more

Was this review helpful? 9 4

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