Consumer Cellular Complaints and Reviews

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Consumer Cellular
Main address: 7204 SW Durham Rd Ste 300 97224 Portland OR
(503) 699-7363, 1-888-345-5509, ,
  • 185+6 mobile complaints
  • $13.8K claimed losses
  • $72 average
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  • 19 hours ago
  • Cellular Phone
  • Phone Turn Off
  • 21

I have had my phn over taken by wantabe hackers! My phn has been turned off 4-5 times since july. I have bought 2 new phns, contacted consumer cellular, motorola & AT&T! C.C. tells me there is nothing they can do, even with all the evidence I have. I have reported this to, google but you need to access an account("they"have full control). I got close once through temp wi-fi, but the... Read more

Was this review helpful? 0 0

Please stop the god forsaken *** whistle and the super over run exceptionally long commercial the I as well as many other people have to mute or just simply change the channel. Omg. The worst commercial in creation Add comment


  • Sep 25
  • Cellular Phone
  • Positive Experience
  • 80

Found this company and saved big bucks You get what you pay for, If you buy the cheapest chinese phone don't expect much. I purchased a Moto G smart phone and it works great, never had a spam or sales call like some people are complaining about Remember if you get a new number it may have been used by someone else. I can change my plan as I need to when my plan gets near the limit they email me... Read more

Was this review helpful? 1 0

Rip off,charged 86.00 for five days.Using no contract with Verizon Buyers beware of this company t with Verizon. Add comment

overcharge Me when I change companies they made the excuse that they could not transfer my number because they did not receive a request from the new company which was a lie. it was filed at least three times requested to transfer my number I had to give up a number that I had over 5 years and get a new number because of them.I feel sorry for the elderly that they take advantage of.. Add comment


  • Sep 17
  • Cellular Phone
  • Tucson, Arizona
  • Faulty Cell Phone
  • 281

I have had a lot of problems with my cell phone. I just bought it a couple of months ago, but week after week there have been different problems. I am having problems making calls with my phone. I call them, spend a lot of time on the phone with them, but nothing gets fixed. Today I spent 1 hour and 15 minutes on the phone with them, but nothing helped. Now, finally, they want to send me... Read more

Was this review helpful? 4 1

Have had Consumer Cellular service for about 2 years and am very happy with it. Just wish I could get a larger (5gig) data allowance. Bought a Samsung Galaxy 4 and it works great. Add comment

My family has had no problems in the last year and a half. It is saving us at least $40 each month. Add comment


  • Sep 12
  • Cellular Phone
  • Seattle, Washington
  • Spam Calls
  • 1
  • 1
  • 200

Since I signed with Consumer Cellular, I have been receiving 1-4 recorded sales calls a day!!!!! From all over the country - and it goes against my minutes as well as being disruptive. At this point I will have to change my phone number and I will not renew with CC. Yes, they are reasonably inexpensive, but you will pay for it with spam calls. I called CC and they said they do not sell or share... Read more

Was this review helpful? 6 1


  • Sep 09
  • Cellular Phone
  • Disconnected Service
  • 2
  • 2
  • 407

I converted to Consumer Cellular and was thrilled at the price and service. After my mother passed away, I needed to cut costs to cover her expenses. So, I did away with my land line since I had my cell phone. Before she passed, my mother asked me to look after her little sister who is 72. During the time following my mother's death, my aunt suffered a serious medical emergency and I was trying... Read more

Was this review helpful? 6 4
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